Hailey Johnson
Marion
Summary
Energetic and organized individual with knack for multi-tasking and problem-solving. Possesses knowledge of office management and administrative support, including scheduling and communication skills. Committed to enhancing office efficiency and contributing to productive work environment. Skilled in Microsoft Office, Data Entry, and time management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Coordinator
First Baptist Church
04.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Reconciled account files and produced monthly reports.
- Processed payroll and managed payroll tax filings.
- Handled and executed timely payment of bills.
Registered Behavior Technician
Accelerate Behavioral Services
08.2023 - 05.2024
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Developed and implemented behavior intervention plans based on individualized needs.
- Tracked data and monitored progress of student's goals and objectives.
Waitress
Sturgis Family Diner
07.2018 - 07.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables
- Closely monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Memorized over thirty menu items and rotating specials to give customized recommendations to guest.
Data Entry Specialist
Ervin Cable Construction
11.2021 - 05.2022
- Prepared and organized documents for data entry
- Maintained the confidentiality and security of all data
- Filed information into spreadsheets and databases according to instructions
- Corrected and verified data from several different sources
- Emailed over twenty field offices daily to ensure data was keyed correctly
- Accurately reviewed and processed electronic files via software
- Created and maintained customer logs and book-keeping spreadsheets
- Keying over two hundred payroll dailies a day to meet weekly deadline.
Team Member
Tractor Supply Company
07.2021 - 11.2021
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer-satisfaction
- Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow
- Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
Education
No Degree - Social Work
Murray State University
Murray, KY05-2027
High School Diploma -
Union County High School
Morganfield, KY05.2019
Skills
- Guest Relations Management
- Accurate money handling
- Upselling techniques
- Highly dependable
- Fast Learner
- Excellent attention to detail
- Data Entry
- Data Collection and Analysis
- Social Skills Development
- Behavior Modification Techniques
- Documentation Skills
- Records management
Contact
Marion, KY 42064
Certification
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
Timeline
Office Coordinator
First Baptist Church
04.2024 - Current
Registered Behavior Technician
Accelerate Behavioral Services
08.2023 - 05.2024
Data Entry Specialist
Ervin Cable Construction
11.2021 - 05.2022
Team Member
Tractor Supply Company
07.2021 - 11.2021
Waitress
Sturgis Family Diner
07.2018 - 07.2022
High School Diploma -
Union County High School
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
No Degree - Social Work
Murray State University
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