Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Jones

Bowling Green

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Panera Bread. Proven ability to build relationships and resolve complaints, enhancing customer loyalty. Skilled in payment processing and effective multitasking, consistently delivering a welcoming experience and maintaining high standards of service.

Overview

3
3
years of professional experience

Work History

Hostess

Double Dogs
05.2025 - Current
  • Backed up servers by checking on tables and retrieving items for guests.
  • Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Completed daily side work and opening and closing duties without fail.

Cashier

Panera Bread
06.2022 - 05.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

No Degree - Cultural History And Social Studies

Western Kentucky University
Bowling Green, KY
05-2028

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Detail-oriented
  • Payment processing

Timeline

Hostess

Double Dogs
05.2025 - Current

Cashier

Panera Bread
06.2022 - 05.2024

No Degree - Cultural History And Social Studies

Western Kentucky University

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Hailey Jones