Hailey Jones
Bowling Green
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Panera Bread. Proven ability to build relationships and resolve complaints, enhancing customer loyalty. Skilled in payment processing and effective multitasking, consistently delivering a welcoming experience and maintaining high standards of service.
Overview
3
3
years of professional experience
Work History
Hostess
Double Dogs
05.2025 - Current
- Backed up servers by checking on tables and retrieving items for guests.
- Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Completed daily side work and opening and closing duties without fail.
Cashier
Panera Bread
06.2022 - 05.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree - Cultural History And Social Studies
Western Kentucky University
Bowling Green, KY05-2028
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Payment processing
Timeline
Hostess
Double Dogs
05.2025 - Current
Cashier
Panera Bread
06.2022 - 05.2024
No Degree - Cultural History And Social Studies
Western Kentucky University