Hailey Lilly
Harrodsburg
Summary
Accomplished leader in fast-paced environments with 5+ years of management experience and 20 years experience in customer service. Demonstrates exceptional money handling and problem-solving and communication skills. Also an eagerness to learn new skills and to help others do the same.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Arby's
03.2022 - 07.2024
- Handled/counted money accurately, made daily/nightly deposits.
- Motivated/trained/offered guidance to employees to ensure customer satisfaction.
- Worked with the General Manager on daily/weekly truck orders, inventory and schedules.
- Maintained customer satisfaction by addressing and resolving concerns in a timely manner.
Assistant General Manager
DQ Grill & Chill
01.2019 - 02.2022
- Handled/counted money accurately, made daily/nightly deposits.
- Motivated/trained/offered guidance to employees to ensure customer satisfaction.
- Worked with the General Manager on daily/weekly truck orders, inventory and schedules.
- Maintained customer satisfaction by addressing and resolving concerns in a timely manner.
Education
Massage Therapy
Lexington Healing Arts
Lexington, KY02-2023
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
Timeline
Assistant General Manager
Arby's
03.2022 - 07.2024
Assistant General Manager
DQ Grill & Chill
01.2019 - 02.2022
Massage Therapy
Lexington Healing Arts
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