Hailey McManis
Lexington
Summary
Enthusiastic and hardworking retail employee with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Lexington
04.2023 - 11.2023
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed sales transactions to prevent long customer wait times.
- Collected payments and provided accurate change.
Cashier/Sales Associate
TJX Companies
Lexington
07.2021 - 05.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Some College (No Degree) - Nursing
Eastern Kentucky University
Richmond, KYSkills
- Regulatory compliance
- Interpersonal communication
- Customer service
- Time management
- Conflict resolution
- Team collaboration
- Detail-oriented
- Attention to detail
- Reliability
- Work task prioritization
- Money handling
- Customer assistance
- Empathy and patience
- Customer satisfaction
Certification
- CPR Certification given by American Heart Association
Timeline
Cashier
Walmart
04.2023 - 11.2023
Cashier/Sales Associate
TJX Companies
07.2021 - 05.2022
Some College (No Degree) - Nursing
Eastern Kentucky University