Haleigh Zornes
Tollesboro
Summary
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability. Bringing a thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Lifepoint Health
05.2025 - Current
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
- Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
- Communicated with patients on phone and in person to enter and update medical history in database.
- Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
LPN (Licensed Practical Nurse)
Lifepoint Health-Maysville, KY
12.2021 - Current
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
LPN
Quinable, Inc.
11.2020 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
LPN
Vanceburg Rehab and Care-Vanceburg, KY
05.2020 - 02.2022
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
- Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency.
- Monitored patient reactions to medications and treatments, quickly addressing adverse reactions.
- Conducted regular patient assessments to identify changes in health status, enabling timely interventions.
- Improved patient satisfaction with empathetic communication and timely response to needs.
STNA
Vanceburg Rehab and Care-Vanceburg, KY
04.2016 - 03.2020
- Assisted patients in daily activities, promoting their independence and dignity.
- Assisted with patient transfer and ambulation.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
STNA
Lifeline Homecare Inc.
11.2016 - 10.2017
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Supported rehabilitation efforts through consistent implementation of prescribed therapeutic exercises.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
BSN - Nursing
Capella University-Remote
07-2026
Associate Degree in Nursing - Nursing
Excelsior College-Albany, NY
Albany, NY05.2025
Associate of Applied Science - Nursing
Maysville Community and Technical College-Maysville, KY
Maysville, KY05.2020
High school diploma - undefined
Lewis County High School-Vanceburg, KY
Vanceburg, KY05.2016
Skills
- HIPAA
- Workers' compensation
- Microsoft Outlook
- Leadership
- Phlebotomy
- Communication skills
- Patient care
- Computer skills
- Microsoft Office
- Management
- Catheterization
- Medical office experience
- Nursing
- Vital signs
- Hospital experience
- Medication administration
- Acute care
- Customer service
- Teaching
- Tube feeding
- EHR systems
- Medical-surgical
- EMR systems
- Medical terminology
- Home health
- Organizational skills
- Catheter care
- Microsoft Excel
- Nursing home experience
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Infection control measures
- Wound care
- Compassion and empathy
- Patient monitoring
- Care plan development
- Patient management
- Care planning
- Medication distribution
- Team coordination
- Complex Problem-solving
- Chart updating
- EMR / EHR
- Patient relations
- Authorizations
- Benefit coverage
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Data entry proficiency
- Electronic records management
- Prescription coordination
- Electronic refill request processing
- Medical coding
- Insurance authorization
- Patient insurance authorizations
- Physician order verification
- Insurance procedures
- ICD-10 coding
- Data entry
- Workflow management
- Billing procedures
- Provider relations
- CPT coding
- Patient referrals
- Outpatient surgery coding
- Precertification requirements
- Relationship building
- Office administration
- Office procedures
- Document preparation
- Document processing
- Document scanning
- Microsoft Office Suite
- Digital filing
- Telephone etiquette
Certification
- Nurse Licensure Compact (NLC)
- BLS- Issued: 01/08/2024 Exp: 01/08/2026
- RN License- KY Issued: 07/09/2025 Exp: 10/31/2026
- HIPPA Certification
Languages
English
Timeline
Registered Nurse
Lifepoint Health
05.2025 - Current
LPN (Licensed Practical Nurse)
Lifepoint Health-Maysville, KY
12.2021 - Current
LPN
Quinable, Inc.
11.2020 - Current
LPN
Vanceburg Rehab and Care-Vanceburg, KY
05.2020 - 02.2022
STNA
Lifeline Homecare Inc.
11.2016 - 10.2017
STNA
Vanceburg Rehab and Care-Vanceburg, KY
04.2016 - 03.2020
Associate Degree in Nursing - Nursing
Excelsior College-Albany, NY
Associate of Applied Science - Nursing
Maysville Community and Technical College-Maysville, KY
High school diploma - undefined
Lewis County High School-Vanceburg, KY
BSN - Nursing
Capella University-Remote
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