Haley Cooper
Lewisburg
Summary
Driven and customer-focused, adept at multitasking and organization, honed through roles at Walmart and McDonald's. Excelled in fast-paced environments, ensuring high customer satisfaction and accuracy in order fulfillment. Demonstrated patience, empathy, and a strong work ethic, achieving consistent quality goals and fostering teamwork.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
02.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Carhop
Sonic
04.2023 - 09.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Mcdonald’s Crew Member
McDonald's
04.2021 - 11.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Logan County High School
Russellville, KY05-2023
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Customer service
- Attention to detail
- Prioritizing orders
- Decision-making
- Heavy lifting
- Advertising and marketing
- Problem-solving
- Teamwork and collaboration
- Strong work ethic
- Multitasking and organization
Timeline
Online Personal Shopper
Walmart
02.2024 - Current
Carhop
Sonic
04.2023 - 09.2023
Mcdonald’s Crew Member
McDonald's
04.2021 - 11.2021
High School Diploma -
Logan County High School
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