Haley Hundley
London
Summary
Dedicated and punctual professional with a proven track record in high-pressure environments, consistently delivering exceptional customer service and enhancing team performance. Expertise in managing daily responsibilities during downtime while actively seeking opportunities to minimize waste and drive operational efficiency. Creative problem-solver with extensive experience in providing comprehensive care to animals in clinical settings, skilled in assisting with medical procedures and ensuring patient well-being. Strong knowledge of veterinary protocols combined with effective communication fosters quality care and maximizes client satisfaction.
Overview
3
3
years of professional experience
Work History
Vet Technician
Annville Vet Clinic
03.2023 - Current
- Assisted veterinarians with patient examinations and diagnostic procedures.
- Prepared and administered medications and vaccinations as directed by veterinary staff.
- Monitored animal behavior and vital signs during treatments and recovery periods.
- Maintained cleanliness of examination rooms, surgical areas, and equipment.
- Documented patient histories and treatment plans in electronic health records system.
- Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets needs.
- Regularly monitored inventory levels and reordered supplies as needed for uninterrupted clinic operations.
Front End Associate
Kroger
12.2022 - 03.2023
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Gathered shopping baskets and carts and relocated to designated areas.
- Delivered exceptional customer support through effective communication and problem-solving skills.
- Trained new associates on customer service protocols and company policies, fostering a supportive environment.
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
Education
Bachelor of Science - Agriculture
Eastern Kentucky University
Richmond, KY05-2027
Skills
- Patient monitoring
- Reception duties
- Laboratory procedures
- Medical record-keeping
- Client education
- Customer relations
- Computer proficiency
- Professional telephone demeanor
Timeline
Vet Technician
Annville Vet Clinic
03.2023 - Current
Front End Associate
Kroger
12.2022 - 03.2023
Bachelor of Science - Agriculture
Eastern Kentucky University
Similar Profiles
Melissa Mei Chen LiuMelissa Mei Chen Liu
Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)
AUBREY WESTAUBREY WEST
Student Shadow at TriCounty Animal Clinic & West Liberty Vet ClinicStudent Shadow at TriCounty Animal Clinic & West Liberty Vet Clinic
Lance ShawLance Shaw
Store Manager/Tech at Folsom Hardware/Folsom Vet ClinicStore Manager/Tech at Folsom Hardware/Folsom Vet Clinic
Kayin WrightKayin Wright
Waiter & Manager at All Nations Vegan HouseWaiter & Manager at All Nations Vegan House
NEZHA HAFIDNEZHA HAFID
Arabic teacher and curriculum developer at Islamic Shakhsiyah FoundationArabic teacher and curriculum developer at Islamic Shakhsiyah Foundation