Halie McGuire, CPC-A
Richmond
Summary
Dynamic and detail-oriented professional with experience at Kroger as a Personal Shopper and Pharmacy Technician. Proven ability to manage time effectively and make informed decisions under pressure. Skilled in inventory management and patient communication, consistently achieving accuracy and meeting deadlines in fast-paced environments. Committed to delivering exceptional service and maintaining confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Shopper
Kroger
05.2022 - 01.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Recommended alternative products or options when specific items were out of stock or unavailable.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Pharmacy Technician
Kroger
04.2022 - 05.2022
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Utilized pharmacy management software to process prescriptions efficiently.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Managed opening and closing duties for pharmacy.
- Set up and modified patient profiles to include current medications and insurance details.
Education
Associate of Science - Science
Bluegrass Community And Technical College
Lexington, KY12-2022
High School Diploma -
Madison Southern High School
Berea, KY05-2020
Skills
- Attention to detail
- Planning and organization
- Deadline driven
- Decision-making
- Time management
- Flexible schedule
- Self motivation
- Problem-solving
Certification
- CPC-A - Certified Professional Coder-Apprentice
Timeline
Personal Shopper
Kroger
05.2022 - 01.2025
Pharmacy Technician
Kroger
04.2022 - 05.2022
Associate of Science - Science
Bluegrass Community And Technical College
High School Diploma -
Madison Southern High School
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