Halie Ware
Hustonville
Summary
Reliable Referral Clerk with background in managing referral requests, ensuring accurate record-keeping and facilitating timely communication between medical professionals. With 10 years of healthcare experience in hospital and office settings. Strengths include multi-tasking, outstanding organizational skills and honed customer service abilities to create smooth workflow processes. Previous experience highlighted by contributions towards improving efficiency in processing referrals, demonstrating solid understanding of healthcare systems and regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Referral Clerk
Faith Health Care, Inc
Science Hill
03.2022 - Current
- Coordinate patient referrals and ensure continuity of care
- Obtain prior authorizations for imaging and specialty services
- Schedule appointments and manage follow-ups
- Handle high-volume communication with patients, providers, and insurers
- Support office operations as needed
Office Assistant
New Vista
Danville
11.2021 - 03.2022
- Managed patient check-in/out and scheduling
- Pulled KASPER reports and maintained records
- Confirmed appointments and handled calls
- Provided customer service in behavioral health setting
Patient Care Technician (PCT)
Ephraim McDowell Health
Stanford
06.2021 - 02.2022
- Performed vital signs, glucose checks, and charting
- Assisted nurses with patient care
- Maintained stocked and organized rooms
Certified Nursing Assistant (CNA)
Lake Cumberland Regional Hospital
Somerset
07.2020 - 07.2021
- Delivered hands-on patient care
- Monitored and recorded vital signs
- Supported nursing staff and patient comfort
Inside Sales Representative
Camtech Manufacturing Solutions
Science Hill
05.2019 - 07.2020
- Assisted customers with product inquiries and orders
- Maintained client relationships and follow-ups
- Position impacted by COVID-19 layoffs
Certified Nursing Assistant (CNA)
Rockcastle Regional Hospital
Mount Vernon
02.2016 - 06.2019
- Provided daily patient care and assistance
- Documented patient information
- Supported healthcare team operations
Patient Care Technician (PCT)
Ephraim McDowell Regional Medical Center
Danville
09.2018 - 05.2019
- Assisted in patient care and monitoring
- Performed charting and supported staff
Education
High School Diploma -
Pulaski County High School
KYSomerset Community College
Skills
- Patient Coordination
- Insurance Authorization
- Scheduling
- Medical Administration
- Charting
- Communication
- Attention to Detail
Certification
Certified Nursing Assistant (CNA)
Timeline
Referral Clerk
Faith Health Care, Inc
03.2022 - Current
Office Assistant
New Vista
11.2021 - 03.2022
Patient Care Technician (PCT)
Ephraim McDowell Health
06.2021 - 02.2022
Certified Nursing Assistant (CNA)
Lake Cumberland Regional Hospital
07.2020 - 07.2021
Inside Sales Representative
Camtech Manufacturing Solutions
05.2019 - 07.2020
Patient Care Technician (PCT)
Ephraim McDowell Regional Medical Center
09.2018 - 05.2019
Certified Nursing Assistant (CNA)
Rockcastle Regional Hospital
02.2016 - 06.2019
High School Diploma -
Pulaski County High School
Somerset Community College