Hannah Austin
Henderson
Summary
Accomplished Team Leader with a proven track record at Walmart, enhancing team productivity and customer satisfaction through expert relationship building and effective problem-solving. Skilled in cash handling and team coaching, I've significantly improved operational efficiency. My focus on safety and constructive feedback drives continuous improvement and team success.
Overview
6
6
years of professional experience
Work History
Team Leader
Walmart
02.2023 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Conducted regular reviews of operations and identified areas for improvement.
- Conducted regular staff meetings to discuss customer service issues and potential solutions.
- Supervised stock crew associates in daily replenishment, storage management and merchandising.
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Cashier
Skateway USA
02.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Dairiette
03.2021 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Holiday World & Splashin' Safari
06.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Henderson County High School
Henderson, KY05-2024
Skills
- Coaching
- Overseeing daily activities
- Team assessment
- Relationship building
- Goal setting
- Verbal and written communication
- Client communication
- Task delegation
- Change management
- Safety processes and procedures
- Team Check-ins
- Giving constructive feedback
- Problem-solving
- Cash handling
- Safety
Timeline
Team Leader
Walmart
02.2023 - Current
Cashier
Skateway USA
02.2022 - 02.2023
Cashier
Dairiette
03.2021 - 06.2021
Cashier
Holiday World & Splashin' Safari
06.2019 - 08.2019
High School Diploma -
Henderson County High School
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