Overview
Work History
Education
Skills
Timeline
Generic

Hannah Baker

Berea,KY

Overview

4
4
years of professional experience

Work History

Packhouse Team Lead

Mastronardi Produce
10.2022 - Current
  • Supervised over 10 team members to follow through with daily production procedures and health/food safety requirements.
  • Mentored and trained operators on proper machine usage and safety throughout production floor.
  • Repaired equipment to keep production moving smoothly, informing maintenance of machinery issues.
  • Created successful work schedules for each team member to maintain production and ensure a fully staffed shift.
  • Followed through with daily pre and post operational checklists ensuring that production floor is ready for production.

Rural Mail Carrier

United States Postal Service
04.2021 - 05.2022
  • Organized, cased and delivered mail to 700+ houses per day.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Handled accurate cash payments for postage and incurred fees.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.

Support Specialist

Michaels Craft Store
04.2019 - 05.2021
  • Responded to customer inquiries and resolved complaints to increase satisfaction of customers.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons at beginning and end of shift.
  • Followed planogram blueprints to build new displays and shelves for new and incoming product.

Education

High School Diploma -

Madison Southern High School
Berea, KY
05.2019

Skills

  • Team Development
  • GMP Implementation
  • Production Operations
  • Communication

Timeline

Packhouse Team Lead

Mastronardi Produce
10.2022 - Current

Rural Mail Carrier

United States Postal Service
04.2021 - 05.2022

Support Specialist

Michaels Craft Store
04.2019 - 05.2021

High School Diploma -

Madison Southern High School

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Hannah Baker