Hannah Graessle
Crestwood
Summary
Detail-oriented Cybersecurity major with a strong foundation in cybersecurity fundamentals and customer service experience. Demonstrates adaptability in fast-paced environments and a commitment to continuous learning, ready to contribute effectively to a professional team.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
01.2019 - Current
- Delivered excellent customer service in a fast-paced environment
- Handled cash transactions, ensuring accuracy under pressure to enhance customer trust
- Collaborated with team members to streamline operations and improve service flow
- Maintained cleanliness and organization to uphold company standards and enhance customer experience
Holy Family Catholic Church
Elizabeth City
- Assisted with community events and church activities
First Baptist Church
Elizabeth City
- Supported outreach programs and volunteer initiatives
Brandy’s Ferrell Child Care
Elizabeth City
- Helped supervise and engage children in safe, structured activities
Brookdale Nursing Home
Elizabeth City
- Provided companionship and assistance to residents
- Supported staff with daily activities and events
Education
Bachelor’s Degree - Cybersecurity
Fayetteville State University
Fayetteville, NC08-2027
Associate degree - Computer Programming
College of The Albemarle
Elizabeth City, NCSkills
- Customer Service & Communication
- Team Collaboration
- Time Management
- Problem Solving
- Basic Programming Knowledge
- Cybersecurity Fundamentals
- Adaptability in Fast-Paced Environments
- Multitasking and organization
- POS systems
- Problem solving
Accomplishments
- Dean’s List, 3
- Honor Society Inductee, Fayetteville State University
- Certificate in Fundamentals of Computer Programming
Additional Information
Strong interest in cybersecurity, ethical hacking, and network security, Dedicated to continuous learning and professional growth
References
available upon request
Volunteer Experience
- Holy Family Catholic Church, Elizabeth City, NC, Assisted with community events and church activities
- First Baptist Church, Elizabeth City, NC, Supported outreach programs and volunteer initiatives
- Brandy’s Ferrell Child Care, Elizabeth City, NC, Helped supervise and engage children in safe, structured activities
- Brookdale Nursing Home, Elizabeth City, NC, Provided companionship and assistance to residents, Supported staff with daily activities and events
Timeline
Barista
Starbucks
01.2019 - Current
Holy Family Catholic Church
First Baptist Church
Brandy’s Ferrell Child Care
Brookdale Nursing Home
Bachelor’s Degree - Cybersecurity
Fayetteville State University
Associate degree - Computer Programming
College of The Albemarle