Summary
Work History
Education
Skills
Timeline
Generic

Hannah Howard

Richmond, KY, 40475

Summary

Dynamic and results-driven professional with a strong background in customer service at McDonald's. Proven ability to enhance customer engagement and satisfaction through effective communication and problem-solving. Skilled in multitasking and maintaining cleanliness, ensuring compliance with health standards while fostering teamwork to achieve operational excellence.

Work History

Crew Member

McDonald's
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Maintained cleanliness and organization of work area, ensuring compliance with health standards.
  • Operated point-of-sale systems accurately, processing transactions swiftly and effectively.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Adapted quickly to changing workflows, demonstrating flexibility in high-pressure situations.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Sales Associate

Apple Market
  • Assisted customers with product selections, enhancing overall shopping experience.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of sales floor to promote a welcoming environment.
  • Supported inventory management by restocking shelves and monitoring stock levels.
  • Collaborated with team members to achieve daily sales goals and customer satisfaction targets.

Sales Associate

Dollar General
  • Engaged customers through effective communication, addressing inquiries and providing product knowledge.
  • Adapting quickly to changing store promotions and merchandising strategies to maximize sales opportunities.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Hotel Housekeeper

Oak Tree Inn Irvine
  • Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
  • Assisted in restocking cleaning supplies and linens to support operational efficiency.
  • Reported maintenance issues promptly, contributing to guest satisfaction and facility upkeep.
  • Collaborated with team members to follow safety protocols and enhance workplace cleanliness.
  • Executed thorough cleaning procedures for public areas, promoting a welcoming environment for guests.
  • Developed efficient cleaning schedules that optimized workflow and improved overall productivity.
  • Trained new staff on housekeeping procedures, fostering teamwork and consistency in service delivery.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.

Store Team Member

Walgreens
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register efficiently, processing transactions accurately and promptly.
  • Maintained cleanliness and organization of sales floor to ensure inviting atmosphere.
  • Stocked shelves and ensured proper product placement to optimize visibility and accessibility.
  • Resolved customer complaints effectively, ensuring satisfaction and fostering loyalty.
  • Trained new employees on store policies, procedures, and customer interaction techniques.

Education

High School Diploma -

Estill County High School
Irvine, KY
05-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cleaning
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Safe food handling
  • Safety awareness
  • Basic math
  • Initiative and Self-motivation

Timeline

Crew Member

McDonald's

Sales Associate

Apple Market

Sales Associate

Dollar General

Hotel Housekeeper

Oak Tree Inn Irvine

Store Team Member

Walgreens

High School Diploma -

Estill County High School
Hannah Howard