Hannah Smith
Barbourville
Summary
Dynamic and customer-oriented professional, enhancing customer satisfaction and maintaining high standards of cleanliness. Skilled in multitasking, organization, and efficient cash handling, demonstrating exceptional teamwork and service excellence. Achieved notable efficiency improvements and positive customer feedback through attentive care and operational effectiveness.
Overview
5
5
years of professional experience
Work History
Housekeeper
South Branch Inn
02.2023 - 02.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Cirkle K
07.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Walgreens
05.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Improved efficiency, organized checkout area for optimal workflow.
Host
Applebee's Neighborhood Grill & Bar
03.2022 - 06.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Caregiver
Kentucky Department of Medicaid Services
03.2020 - 02.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Education
No Degree - Nursing
Union Commonwealth University
Barbourville, KY05-2023
High School Diploma -
Knox Central High School
Barbourville, KY05-2019
Skills
- Teamwork
- Customer service
- Customer-oriented
- Multitasking and organization
Timeline
Housekeeper
South Branch Inn
02.2023 - 02.2025
Cashier
Cirkle K
07.2022 - 01.2023
Cashier
Walgreens
05.2022 - 06.2022
Host
Applebee's Neighborhood Grill & Bar
03.2022 - 06.2022
Caregiver
Kentucky Department of Medicaid Services
03.2020 - 02.2022
No Degree - Nursing
Union Commonwealth University
High School Diploma -
Knox Central High School
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