HANNAH TACKETT
Dover,KY
Summary
My name is Hannah Tackett, I am currently the manager at Genesis here in Maysville. I have worked here for over six years, and I have been the manager at Genesis since January 2025. I am currently seeking a new career that I can excel in. I am hardworking and passionate job seeker with strong organizational and communicational skills, and I am eager to secure entry-level job position with Primary Plus. I hope to hear from you soon!
Overview
6
6
years of professional experience
Work History
Manager
Genesis Respiratory
04.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Education
High School Diploma -
WEST CARTER
Olive Hill, KY05-2012
Skills
- Customer service
- Time management
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Staff development
- Policy implementation
- Conflict resolution
- Clear communication
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Computer skills
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Multitasking
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Hiring and training
- Training and development
- Staff training
- Employee coaching and mentoring
- Good judgment
- Active listening
- Problem-solving aptitude
- Decision-making
Timeline
Manager
Genesis Respiratory
04.2019 - Current
High School Diploma -
WEST CARTER
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