
Dynamic Sales Associate with proven expertise at Old Navy, excelling in customer service and inventory management. Recognized for enhancing store organization and driving sales through effective merchandising and upselling techniques. Reliable and punctual, adept at cash handling and conflict resolution, ensuring a positive shopping experience for all customers.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
1. **Inventory Management**:
* Conducted regular stock checks to ensure accurate inventory levels, reported discrepancies, and ensured the availability of products on the sales floor.
* Assisted in maintaining optimal stock levels and helped with inventory replenishment.
2. **Cashier**:
* Processed customer transactions efficiently and accurately, handling cash, credit, and debit payments.
* Provided exceptional customer service at the point of sale, answering questions and resolving any issues.
3. **Markdowns**:
* Applied price changes and markdowns to merchandise, ensuring that pricing was up to date and aligned with promotions and sales schedules.
4. **Shipments**:
* Received and processed incoming shipments, ensuring that merchandise was unpacked, labeled, and stored appropriately.
* Assisted with unloading products and preparing items for display or inventory.
5. **Store Organization**:
* Helped maintain a clean, organized, and visually appealing store layout.
* Ensured merchandise was properly shelved, tagged, and displayed according to company guidelines.
6. **Fitting Room Assistance**:
* Provided support to customers in the fitting rooms, offering additional sizes, styles, and assistance when needed.
* Ensured the fitting area remained organized and free of clutter.
7. **Sales and merchandise:**
* Actively engaged with customers on the sale floor, providing product recommendations and assisting with their shoppers needs.
*Helped with merchandise displays, ensuring products were presented in an attractive and accessible manner to drive sales.