Haylee Wernert
Louisville
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Walmart
Louisville, KY
11.2016 - Current
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Retail Cashier
Walmart
Louisville, KY
12.2014 - 11.2016
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Arts - Psychology
University of Louisville
Louisville, KY12-2019
Master of Education - School Counseling
University of Louisville
Louisville, KY05-2023
Skills
- Social-emotional learning
- Listening actively
- Maintaining confidentiality
- Individual counseling
- Software proficiency
- Workflow optimization
- Team collaboration
- Problem-solving skills
Timeline
Pharmacy Technician
Walmart
11.2016 - Current
Retail Cashier
Walmart
12.2014 - 11.2016
Bachelor of Arts - Psychology
University of Louisville
Master of Education - School Counseling
University of Louisville