Hayleigh Lanham
Bardstown
Summary
Dynamic and dedicated professional with extensive experience in customer service at Thompsons Food Mart. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining a clean environment, while demonstrating patience and empathy to foster positive relationships. Committed to excellence and continuous improvement in service delivery.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Justin Koch
11.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for optimal workflow.
- Handled cash and credit transactions accurately, ensuring adherence to financial protocols.
- Resolved customer issues promptly, contributing to positive service ratings.
- Monitored inventory levels and communicated needs to management for restocking.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Daycare Teacher
Katie Wheat
06.2025 - 11.2025
- Facilitated engaging learning activities for preschool-aged children.
- Supported children's social and emotional development through structured play.
- Maintained a safe and clean environment in line with health standards.
- Collaborated with parents to discuss children's progress and address concerns.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Cashier
Ben Crume
09.2024 - 05.2025
- Collaborated with team members to manage high-volume sales periods effectively.
- Implemented best practices for cash handling, improving overall transaction accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Thomas Nelson High School
Bardstown, KYSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Customer relations
- Cash register operation
- Order taking
- Product restocking
- Refunds and exchanges
Timeline
Cashier
Justin Koch
11.2025 - Current
Daycare Teacher
Katie Wheat
06.2025 - 11.2025
Cashier
Ben Crume
09.2024 - 05.2025
High School Diploma -
Thomas Nelson High School