Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HAYLEY ORMAN

Elizabethtown

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Package Handler

FedEx Ground
01.2025 - 06.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Retail Sales Associate Cashier

Sam's Club
01.2024 - 01.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated POS terminals and cash drawer balancing.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
  • Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.

Assistant Store Manager

Steak N Shake
01.2021 - 01.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Education

High School Diploma -

Central Hardin High School
Elizabethtown, KY
05-2023

Skills

  • Critical thinking

  • Problem-solving

  • Customer service

  • Cash handling accuracy

  • Customer engagement

  • Team building and leadership

Languages

English
Native or Bilingual

Timeline

Package Handler

FedEx Ground
01.2025 - 06.2025

Retail Sales Associate Cashier

Sam's Club
01.2024 - 01.2025

Assistant Store Manager

Steak N Shake
01.2021 - 01.2022

High School Diploma -

Central Hardin High School

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HAYLEY ORMAN