Heather Roll
Mt. Vernon
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Quanex
03.2023 - Current
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
Food Service Worker
Buc-ee's
03.2022 - 06.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Food Service Worker
McDonald's
09.2021 - 04.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Welder
Highlands Diversified
06.2021 - 09.2021
- Welded in flat, horizontal, vertical and overhead positions.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Chipped off excess weld, slag and spatter using hand tools.
Medical Assistant
Nephrology Associates Of Kentuckiana
02.2013 - 12.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Richmond Nephrology And Hypertension
05.2010 - 02.2013
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Education
Medical Assistant - Medical Assisting
National College of Business And Tech-Lexington
Lexington, KY05.2010
Diploma - General Studies
Rockcastle County High School
Mount Vernon, KY05.1997
Skills
- Conflict Negotiation
- Sauce and Dressing Creation
- Proper Storage Procedures
- Food Portioning and Packaging
- Verbal and Written Communication
- Covid-19 Safety Protocols
- Machinery Upkeep
- Team Oriented
- Customer Service
- Attention to Detail
- Working with Diverse People
- Accurate Cash Handling
- Goal Establishment
Certification
- Certified Medical Assistant
Timeline
Quality Control Inspector
Quanex
03.2023 - Current
Food Service Worker
Buc-ee's
03.2022 - 06.2022
Food Service Worker
McDonald's
09.2021 - 04.2022
Welder
Highlands Diversified
06.2021 - 09.2021
Medical Assistant
Nephrology Associates Of Kentuckiana
02.2013 - 12.2018
Medical Assistant
Richmond Nephrology And Hypertension
05.2010 - 02.2013
Medical Assistant - Medical Assisting
National College of Business And Tech-Lexington
Diploma - General Studies
Rockcastle County High School
- Certified Medical Assistant
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