Heather Scrogham

• Enhanced patient comfort by administering medications in a timely and accurate manner.
• Reduced medication errors by diligently maintaining detailed records of medication administration.
• Improved patient outcomes with careful monitoring of vital signs and reporting abnormalities to healthcare providers.
• Assisted in the development of efficient medication distribution systems, streamlining daily processes for increased accuracy.
• Maintained a clean and organized work environment to promote patient health and reduce the risk of cross contamination.
• Participated in ongoing training programs to stay current with industry standards and expand knowledge base in medication management techniques.
• Reviewed medication orders for accuracy and completeness before administering medication.
• Reordered medication to maintain adequate supply.
• Administered psychotropic medications and anxiety education to patients to provide mental health care.
• Identified and reported medication errors to avoid distributing wrong medication to patients.
• Counted and recorded medication inventory routinely to maintain medication security and control.
• Conducted regular inventories of medical supplies, ensuring availability for timely administration of medications.

• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Promoted clean and sanitary environment by maintaining department equipment.
• Researched medications to better understand properties and interactions with other drugs.
• Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
• Prepared various medications per shift to distribute to patient orally, topically or through inhalation.
• Monitored expiration of medications and medical supplies.
• Leveraged medication expertise to accurately enter medications and supplies into computer system.
• Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
• Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
• Safeguarded patient privacy with strict adherence to HIPAA protocols.
• Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
• Turned and repositioned bedridden patients to prevent bedsores.
• Answered patient call signals and signal lights to determine patients' needs.

Medical Assistant-Vivitrol Coordinator

Recovery Works Dec 2017 - Current

Work side by side with NP and wrote all client's orders and medications. Ordered all stock medications and medical supplies. Perform urine drug screens on clients upon admissions and random thereafter. Perform any and all CLIA WAIVED tests for clients as well as all lab tests and schedule appointments. Request all records for NP on clients for previous health conditions. Obtain and process all PA's for Suboxone and Vivitrol. I am also the coordinator for our Vitriol Program. Set up after care plans and treatments for all clients including Suboxone Maintenance and Vivitrol follow up care. Work side by side with our Psychiatrist ordered all medications for clients that were seen and schedule their follow up appointments. Worked in admissions doing all TB skin tests and triage new clients. Made scheduled appointments for NP and Psychiatrist. Administer all injections to clients.

Traveled to different nursing homes in and all across Louisville Ky to administer medications including narcotics to patients. Administered prescribed drugs to high-volume patient case load including narcotics. Kept close eye on behavior and emotional responses of clients, consulting with RN to address concerns and protect each person from any harm. Ordered and received all med orders that was on my shift. Took patient vital signs, height and weight measurements and monitored glucose and patient well being. Kept digital records of patient details, medications, billing and other activities. Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchair by providing consistent support. Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions..Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships. Completed entries in log books, journals and care plans to document accurately report patient progress and gave a Dr report for each shift that I worked.

• Obtained, recorded and reported patient vital signs for medication administration.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Passed medications as well as administration of eye drops and inhalers.
• Corresponding with Doctors and NP regarding patient care and medications.
• Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
• Reminded patients to take prescribed medications or nutritional supplements.
• Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
• Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
• Communicated with patients to determine feelings, need for assistance or social and emotional support.
• Collected specimens from patients for laboratory testing purposes.

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Created marketing gift bags for clients utilizing marketing and promotional materials
• Event Planning/ Marketing
• Public Speaking and Professional Development Skills
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Facility Tours
• Executed record filing system to improve document organization and management.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Distributed public announcements to leaders in the community
• Social Media Advertisement