HEATHER YOUNG
Louisville
Summary
Dynamic Parole Officer with extensive experience at the Dept. of Corrections, adept in motivational interviewing and crisis intervention. Successfully managed high-risk cases, enhancing public safety and reducing recidivism rates. Proven ability to collaborate with law enforcement and develop comprehensive case plans, ensuring effective community reintegration for parolees.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parole Officer
Dept. Of Corrections
05.2017 - Current
- Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions.
- Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
- Enhanced public safety by effectively supervising and monitoring parolees'' activities and compliance with court-ordered conditions.
- Collaborated with law enforcement agencies to apprehend violators, leading to a significant decrease in recidivism rates.
- Utilized motivational interviewing techniques when engaging with clients, eliciting genuine commitment towards personal growth and change.
- Conducted thorough pre-release investigations, ensuring seamless transition from incarceration to community reintegration.
- Developed comprehensive case plans for parolees, resulting in improved rehabilitation outcomes.
- Conducted regular field visits to verify compliance with curfew restrictions and other court-ordered conditions.
Social Worker
CHFS
07.2016 - 05.2017
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalated stressful situations through individual and family crisis interventions.
- Supported clients and families with empathy and compassion during difficult times.
Charitable Gaming Officer
State Of Kentucky
02.2015 - 07.2016
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Education
Criminal Justice
University of Louisville
Louisville, KY12-2014
Skills
- Professional boundaries
- Motivational interviewing
- De-escalation techniques
- Courtroom testimony
- First aid and CPR
- Problem-solving
- Crisis intervention
- Written communication
- Interviews
- Search and seizure procedures
Certification
PREA investigator
Crisis Negotiator
Timeline
Parole Officer
Dept. Of Corrections
05.2017 - Current
Social Worker
CHFS
07.2016 - 05.2017
Charitable Gaming Officer
State Of Kentucky
02.2015 - 07.2016
Criminal Justice
University of Louisville
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