Summary
Overview
Work History
Education
Skills
Timeline
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Heith Osbourn Christian

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Messenger Clerk

Tortuga Rum Co.
01.2019 - Current
  • Developed strong rapport with regular clients leading to increased loyalty towards our messenger services over time.
  • Expedited urgent deliveries while effectively managing routine assignments, ensuring client satisfaction in all cases.
  • Managed multiple tasks simultaneously to prioritize efficient completion of duties in a fast-paced environment.
  • Contributed to company growth by actively participating in marketing initiatives aimed at attracting new clients for messenger services.
  • Ensured timely deliveries by maintaining clear communication with dispatchers and clients.
  • Improved customer satisfaction through courteous and professional interactions during pick-up and delivery of items.

Supervisor for Cable/Internet Installs

C3 Pure Fibre Cayman
01.2014 - 06.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Developed and implemented customer service policies to enhance satisfaction.

Electrical Apprentice

Andro Group
01.2006 - 01.2007
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.

Education

John Gray High School
2000

Skills

  • Strong Organization
  • Scheduling appointments
  • Working Independently
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Multitasking

Timeline

Messenger Clerk

Tortuga Rum Co.
01.2019 - Current

Supervisor for Cable/Internet Installs

C3 Pure Fibre Cayman
01.2014 - 06.2018

Electrical Apprentice

Andro Group
01.2006 - 01.2007

John Gray High School

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Heith Osbourn Christian