Heith Osbourn Christian
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Messenger Clerk
Tortuga Rum Co.
01.2019 - Current
- Developed strong rapport with regular clients leading to increased loyalty towards our messenger services over time.
- Expedited urgent deliveries while effectively managing routine assignments, ensuring client satisfaction in all cases.
- Managed multiple tasks simultaneously to prioritize efficient completion of duties in a fast-paced environment.
- Contributed to company growth by actively participating in marketing initiatives aimed at attracting new clients for messenger services.
- Ensured timely deliveries by maintaining clear communication with dispatchers and clients.
- Improved customer satisfaction through courteous and professional interactions during pick-up and delivery of items.
Supervisor for Cable/Internet Installs
C3 Pure Fibre Cayman
01.2014 - 06.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed and implemented customer service policies to enhance satisfaction.
Electrical Apprentice
Andro Group
01.2006 - 01.2007
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
Education
John Gray High School
2000
Skills
- Strong Organization
- Scheduling appointments
- Working Independently
- Problem-Solving
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
Timeline
Messenger Clerk
Tortuga Rum Co.
01.2019 - Current
Supervisor for Cable/Internet Installs
C3 Pure Fibre Cayman
01.2014 - 06.2018
Electrical Apprentice
Andro Group
01.2006 - 01.2007
John Gray High School