Helena Woolfolk
Payneville
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Brandenburg Family Medicine
Brandenburg
08.2022 - 12.2024
- Assisted physicians with patient examinations and procedures.
- Scheduled patient appointments and managed medical records efficiently.
- Performed routine laboratory tests and collected specimens for analysis.
- Educated patients on treatment plans and medication instructions.
- Maintained cleanliness and organization in examination rooms and work areas.
- Monitored vital signs and documented patient information accurately.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Phlebotomist/ Lab Tech
Family Medicine Associates
Lawrence
12.2019 - 08.2020
- Collected blood samples using proper techniques and safety protocols.
- Maintained accurate patient records and documentation for all procedures.
- Assisted in training new staff on phlebotomy practices and equipment use.
- Communicated effectively with patients to alleviate anxiety and provide instructions.
- Managed inventory of supplies to ensure availability for daily operations.
- Collaborated with healthcare team to streamline patient flow during appointments.
- Maintained a clean, safe, and organized work environment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Medical Assistant
Norton's Community Medical Associates
Louisville
02.2019 - 07.2019
- Assisted physicians with patient examinations and procedures.
- Scheduled patient appointments and managed medical records efficiently.
- Performed routine laboratory tests and collected specimens for analysis.
- Educated patients on treatment plans and medication instructions.
- Maintained cleanliness and organization in examination rooms and work areas.
- Coordinated with insurance providers for patient referrals and authorizations.
- Monitored vital signs and documented patient information accurately.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Medical Assisting - Elizabethtown, KY
The Medical Institute of Kentucky
Elizabethtown, KY10.2018
High School Diploma - Harned, KY
Breckinridge County High School
Harned, KY05.2016
Skills
- Phlebotomy and specimen handling
- Triage and vital signs
- Injection preparation and administration
- Urinalysis performance
- EKG execution
- Charting and documentation
- Rapid viral testing
- Suture removal
- Wound dressing application
- Autoclave operation
- Computer and technology proficiency
- Microsoft Word expertise
- Data entry skills
Certification
ALS for Healthcare Providers, 2024
Red Cross First Aid Certification, 2022
HIPAA Compliance Training, 2022
Microsoft Software, 2016
Red Cross First Aid Certification, 2022
HIPAA Compliance Training, 2022
Microsoft Software, 2016
Goals
I am looking to obtain a remote job while my children are young.
Timeline
Medical Assistant
Brandenburg Family Medicine
08.2022 - 12.2024
Phlebotomist/ Lab Tech
Family Medicine Associates
12.2019 - 08.2020
Medical Assistant
Norton's Community Medical Associates
02.2019 - 07.2019
Medical Assisting - Elizabethtown, KY
The Medical Institute of Kentucky
High School Diploma - Harned, KY
Breckinridge County High School