Helens Perez Fernandez
Louisville
Summary
Proactive Training Coordinator with extensive experience in classroom instruction and mentoring. Skilled in training facilitation, needs assessment, and quality assurance, with a focus on empowering team members and maintaining a positive work environment. Bringing expertise in leadership training and conflict resolution to drive team success.
Overview
6
6
years of professional experience
Work History
Training Coordinator
ShipMonk
02.2020 - 11.2024
- Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
Team Leader
Rubyhas
04.2019 - 02.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
GED -
Ursula Diaz Baez
Cuba.06-2000
Skills
- Schedule Coordination
- Training facilitation
- Leadership training
- Needs Assessment
- Coaching and Mentoring
- Verbal and written communication
- Training best practices
- Attention to Detail
- Quality Assurance
Languages
s
Spanish
Native or Bilingual
Timeline
Training Coordinator
ShipMonk
02.2020 - 11.2024
Team Leader
Rubyhas
04.2019 - 02.2021
GED -
Ursula Diaz Baez
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