Taylor Hollin
Fort Thomas
Summary
Nursing student with emergency department experience, passionate about delivering compassionate care in fast-paced settings. Committed to pursuing a career in critical care and making a meaningful impact in patients’ lives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Bon Secours Mercy Health
10.2019 - 01.2025
- Welcomed and registered patients as the first point of contact in the Emergency Department, often in fast-paced and high-stress situations.
- Accurately collected and entered patient demographics and insurance information to maintain current and complete medical records.
- Helped patients navigate financial assistance options, walking them through eligibility requirements and supporting them with applications for both hospital and external aid.
- Worked closely with clinical and support staff to keep care flowing smoothly and prioritize patients based on clinical need.
Patient Care Technician, Emergency Department
Bon Secours Mercy Health
02.2020 - 02.2021
- Stepped into a critical support role during the height of the COVID-19 pandemic, providing hands-on care and assisting an overwhelmed emergency department team.
- Monitored patients as a safety companion, ensuring their well-being and promptly reporting any concerns to clinical staff.
- Collected vital signs, performed EKGs, and assisted with basic patient assessments under the supervision of RNs and physicians.
- Helped clean and dress lacerations, apply air casts, and support patient comfort during treatment.
- Transported patients between departments and units, maintaining safety and infection control protocols.
Education
Associate of Applied Science - Nursing
Gateway Technical & Community College
12-2026
Skills
- Medical terminology
- Intake & Registration Operations
- Professionalism & Medical Ethics
- HIPAA compliance
- Clinical Judgment & Triage Support
- EPIC EHR System
Certification
- SRNA - State Registered Nursing Assistant, Gateway Technical & Community College
- BLS- Basic Life Support with CPR & AED, American Heart Association
- CRCS- Certified Revenue Cycle Specialist
Clinical Rotations
Encompass Health Rehabilitation Hospital, Spring 2025
Timeline
Patient Care Technician, Emergency Department
Bon Secours Mercy Health
02.2020 - 02.2021
Patient Access Specialist
Bon Secours Mercy Health
10.2019 - 01.2025
Associate of Applied Science - Nursing
Gateway Technical & Community College
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