Taylor Hollin
Fort Thomas
Summary
Nursing student with emergency department experience, passionate about delivering compassionate care in fast-paced settings. Committed to pursuing a career in critical care and making a meaningful impact in patients’ lives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Bon Secours Mercy Health
Cincinnati, OH
10.2019 - 01.2025
- Welcomed and registered patients as the first point of contact in the Emergency Department, often in fast-paced and high-stress situations.
- Accurately collected and entered patient demographics and insurance information to maintain current and complete medical records.
- Helped patients navigate financial assistance options, walking them through eligibility requirements and supporting them with applications for both hospital and external aid.
- Worked closely with clinical and support staff to keep care flowing smoothly and prioritize patients based on clinical need.
Patient Care Technician, Emergency Department
Bon Secours Mercy Health
Cincinnati, OH
02.2020 - 02.2021
- Stepped into a critical support role during the height of the COVID-19 pandemic, providing hands-on care and assisting an overwhelmed emergency department team.
- Monitored patients as a safety companion, ensuring their well-being and promptly reporting any concerns to clinical staff.
- Collected vital signs, performed EKGs, and assisted with basic patient assessments under the supervision of RNs and physicians.
- Helped clean and dress lacerations, apply air casts, and support patient comfort during treatment.
- Transported patients between departments and units, maintaining safety and infection control protocols.
Education
Associate of Applied Science - Nursing
Gateway Technical & Community College
12-2026
Skills
- Medical terminology
- Intake & Registration Operations
- Professionalism & Medical Ethics
- HIPAA compliance
- Clinical Judgment & Triage Support
- EPIC EHR System
Certification
- SRNA - State Registered Nursing Assistant, Gateway Technical & Community College
- BLS- Basic Life Support with CPR & AED, American Heart Association
- CRCS- Certified Revenue Cycle Specialist
Clinical Rotations
Encompass Health Rehabilitation Hospital, Spring 2025
Timeline
Patient Care Technician, Emergency Department
Bon Secours Mercy Health
02.2020 - 02.2021
Patient Access Specialist
Bon Secours Mercy Health
10.2019 - 01.2025
Associate of Applied Science - Nursing
Gateway Technical & Community College