Holdyn Wooten
Glasgow
Summary
Experienced with leading tours and engaging with diverse groups. Utilizes deep knowledge of historical sites and cultural attractions to create memorable experiences. Track record of strong communication skills and exceptional customer service.
Experienced with organizing and maintaining inventory in fast-paced retail environment. Utilizes effective stock management techniques to ensure product availability and store organization. Knowledge of teamwork and adaptability in responding to shifting store demands. Pool maintenance professional with proven track record in pool cleaning, chemical balancing, and equipment maintenance. Known for reliability and adaptability, excels in team settings and consistently delivers high-quality results. Recognized for technical skills and customer-focused approach.
Overview
4
4
years of professional experience
Work History
Tour Guide
Mammoth cave park adventures
03.2023 - 04.2024
- Guided diverse groups through Mammoth Cave, ensuring engaging and informative experiences.
- Trained new tour guides on safety protocols and customer service best practices to maintain high standards.
- Monitored group dynamics to address visitor needs and enhance overall satisfaction during tours.
- Implemented interactive elements in tours, increasing visitor engagement and educational value of experiences.
- Conducted thorough pre-tour inspections of equipment and pathways to ensure safety compliance for all participants.
Stocker
Houchens IGA
12.2022 - 03.2023
- Maintained organized stock levels to enhance product visibility and accessibility.
- Assisted in inventory management, ensuring timely replenishment of shelves and displays.
- Operated equipment for efficient stocking, including pallet jacks and forklifts.
- Collaborated with team members to streamline restocking processes and improve workflow efficiency.
- Trained new staff on proper stocking procedures and safety protocols for equipment use.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
Pool Service Technician
Blue crystal pools
03.2020 - 10.2021
- Conducted regular water quality testing to ensure optimal chemical balance in pools.
- Performed routine maintenance, including cleaning filters and skimming debris from pool surfaces.
- Educated clients on proper pool maintenance practices for long-term care.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
Education
High school diploma -
Glasgow High School
Glasgow, KY05-2024
Associate of Arts - Political Science Legal Studies
SKYCTC
Kentucky 12-2025
Skills
- Microsoft Office (2 years)
- Microsoft Word (2 years)
- Microsoft Excel (2 years)
- Writing skills
- Microsoft Outlook (2 years)
- Microsoft PowerPoint (2 years)
- Public speaking
- Presentation skills
Timeline
Tour Guide
Mammoth cave park adventures
03.2023 - 04.2024
Stocker
Houchens IGA
12.2022 - 03.2023
Pool Service Technician
Blue crystal pools
03.2020 - 10.2021
High school diploma -
Glasgow High School
Associate of Arts - Political Science Legal Studies
SKYCTC
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