Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ieesha Deleon

Louisville

Summary

Dynamic Lease Consultant with Monarch Industrial Group, adept at reducing vacancy rates and enhancing tenant retention through effective bilingual communication and market analysis. Proven ability to streamline processes and negotiate favorable lease terms, contributing to company growth and client satisfaction. Skilled in utilizing property management software to optimize leasing operations.

Results-driven leasing professional with proven track record in lease negotiations and tenant management. Expertise in navigating complex lease agreements and fostering strong tenant relationships. Focused on collaborative teamwork and achieving high-impact results, demonstrating adaptability to changing needs and priorities. Skilled in contract analysis, market research, and conflict resolution.

Overview

1
1
year of professional experience

Work History

Lease Consultant

Monarch Industrial Group
08.2024 - Current
  • Reduced vacancy rates by proactively marketing available properties through various online platforms and open house events.
  • Streamlined leasing processes for greater efficiency with the implementation of new property management software.
  • Provided comprehensive market analysis reports to property owners, informing them of current trends and rental rates in their area.
  • Implemented a streamlined application process, reducing paperwork burden for both applicants and staff while maintaining compliance standards.
  • Developed strong relationships with local businesses and real estate agents, increasing referral opportunities for new tenants.
  • Increased lease renewal rates by building strong rapport with current tenants and addressing their concerns in a timely manner.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Coordinated appointments to show marketed properties.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected rent and tracked resident payments and information in computer system.
  • Distributed and followed up on tenant renewal notices.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Responded to requests and scheduled appointments for property showings.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Greeted clients, showed apartments, and prepared leases.
  • Coordinated move-in inspections and orientations for new tenants, setting clear expectations from the beginning of their occupancy.
  • Negotiated favorable lease terms for both tenants and property owners, ensuring mutual satisfaction.
  • Organized community outreach events to increase brand awareness and attract potential tenants to our properties.
  • Collaborated with maintenance teams to ensure timely completion of repairs, enhancing tenant retention rates.
  • Maintained accurate records of all leasing activity, ensuring compliance with local regulations and company policies.
  • Supported bilingual understanding for non-English speakers with accurate consecutive interpretation of complex topics.
  • Utilized bilingual language skills when necessary to communicate effectively with diverse clientele effectively.
  • Contributed to company growth by using bilingual abilities to connect with potential clients in new markets or industries.

Education

High School Diploma -

Reynosa
Mexico
06-2004

Skills

  • Bilingual Spanish to English
  • Fluent bilingual communication
  • Bilingual writing
  • Bilingual

Languages

Spanish
Full Professional

Timeline

Lease Consultant

Monarch Industrial Group
08.2024 - Current

High School Diploma -

Reynosa

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Ieesha Deleon