Ilya Budd
Hopkinsville
Summary
Operations-focused business professional with leadership experience in multi-location retail food service as well as starting my own business where I learned b2b sales and eventually took a sales position with an ecommerce store. Proven track record of managing store operations, leading teams, and supporting new location launches. Promoted quickly from General Manager to Operations Manager overseeing multiple shops, with responsibilities including staffing, training, operational systems, and cross-location support. Known for adaptability, strong leadership, and the ability to step into different environments to stabilize and improve performance.
Overview
4
4
years of professional experience
Work History
Operations Manager
Parlor Doughnuts
Hopkinsville, KY
07.2025 - Current
- Operated 8 shops across IN, MO, and KY.
- Streamlined operational processes to enhance efficiency and reduce waste.
- Managed top and bottom line; increasing sales while reducing expenses.
- Audited vendors, schedules, and waste.
- Ran payroll and W-2 roll outs.
- Implemented staff training programs to improve performance and service delivery.
- Analyzed workflow data to identify bottlenecks and recommend process improvements.
Regional Sales Manager
DB Marine Supply
Tampa, FL
07.2025 - Current
- Developed and executed regional sales strategies to enhance market penetration.
- Cultivated relationships with key clients, increasing repeat business and customer loyalty.
- Analyzed sales data to identify trends, improving forecasting accuracy and inventory management.
General Manager
Parlor Doughnuts
Knoxville, TN
04.2023 - 07.2025
- Oversaw daily operations to ensure quality and consistency in product offerings.
- Developed training programs to enhance staff performance and customer service skills.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Created schedule, ordered stock, and controlled bottom line expenses.
Department Manager
Parlor Doughnuts
Evansville, IN
10.2022 - 04.2023
- Managed daily operations to ensure efficient workflow and optimal staff performance.
- Trained team members on product preparation and customer service standards.
- Optimized inventory management processes to reduce waste and improve stock levels.
- Implemented quality control measures to maintain product consistency and safety standards.
Donut Fryer
Parlor Doughnuts
Evansville, IN
12.2021 - 09.2022
- Operated fryers to prepare fresh donuts, ensuring consistent quality and adherence to recipes.
- Monitored cooking times and temperatures to maintain product integrity and safety standards.
- Assisted in inventory management by tracking supplies and alerting management of low stock levels.
- Collaborated with team members to streamline production processes, enhancing overall efficiency.
Education
High School Diploma -
Arcola High School
ArcolaSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff management
- Operations oversight
- Strategic planning
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Limited Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteer Work
- Gym Workouts
- Music
Timeline
Operations Manager
Parlor Doughnuts
07.2025 - Current
Regional Sales Manager
DB Marine Supply
07.2025 - Current
General Manager
Parlor Doughnuts
04.2023 - 07.2025
Department Manager
Parlor Doughnuts
10.2022 - 04.2023
Donut Fryer
Parlor Doughnuts
12.2021 - 09.2022
High School Diploma -
Arcola High School