Dynamic Team Leader with expertise in workflow optimization, employee training, and conflict resolution. Proven ability to drive team success and enhance customer satisfaction through motivational leadership and effective communication.
Overview
32
32
years of professional experience
Work History
Team Leader
Adient
Georgetown
09.2013 - 08.2025
Led team meetings to coordinate daily tasks and project updates.
Assisted in training new team members on company procedures.
Collaborated with team members to achieve common goals and objectives.
Provided support in problem-solving and conflict resolution among staff.
Maintained clear communication with leadership regarding team status and issues.
Implemented feedback from management to improve team dynamics and operations.
Organized schedules to ensure coverage for all shifts and responsibilities.
Documented team processes to streamline workflows and enhance efficiency.
Maintained a positive work environment that promoted collaboration between team members.
Offered training and support to keep team members motivated and working toward objectives.
Delegated daily tasks to team members to optimize group productivity.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Participated in regular meetings with senior leadership to provide updates on team progress.
Monitored daily workflow to ensure adherence to established policies and procedures.
Established clear expectations for employees, providing guidance when needed.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Developed strategies for problem solving and conflict resolution among team members.
Reviewed completed work to verify consistency, quality, and conformance.
Team Leader/Maintenance Technician
Maclean/Toyota
Georgetown
02.1994 - 04.2013
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Monitored equipment performance and scheduled necessary maintenance tasks.
Resolved conflicts and promoted a positive work environment among staff.
Communicated team goals and expectations during regular meetings.
Coordinated with management to implement process improvements and safety protocols.
Facilitated training sessions for new team members on best practices.
Led team in daily operations and ensured workflow efficiency.
Maintained a positive work environment that promoted collaboration between team members.
Offered training and support to keep team members motivated and working toward objectives.
Delegated daily tasks to team members to optimize group productivity.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Established clear expectations for employees, providing guidance when needed.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Performed preventive maintenance on machinery to ensure operational efficiency.
Responded promptly to repair requests from staff and management.
Collaborated with external vendors for specialized maintenance services.
Maintained accurate records of repairs and maintenance activities.
Trained new staff on safety procedures and equipment usage.
Diagnosed system malfunctions and implemented effective solutions.
Ensured compliance with safety regulations and company policies in all tasks.
Operated hand and power tools to complete repairs.
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Responded promptly to emergency breakdowns at any time during shift hours.
Maintained accurate records of all maintenance activities performed.
Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Replaced defective parts such as bearings, seals, gears, valves.
Installed new systems, replacement parts, and components to maintain proper operation.
Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
Diagnosed mechanical problems using visual inspections and test instruments.
Assisted in the installation of new machinery and equipment.
Read and interpreted equipment and work orders to properly perform required maintenance services.
Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Disassembled appliances to diagnose problems and facilitate repairs.
Routinely inspected plant equipment for signs of wear or malfunctioning parts.
Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
Adjusted machine settings according to manufacturing specifications.
Trained junior technicians on best practices for machine operation and repair.
Developed preventative maintenance plans for various types of machinery.
Implemented troubleshooting techniques to resolve issue.
Repaired machines, equipment or structures using tools or equipment.
Performed routine maintenance by inspecting drives, motors or belts.
Ordered parts, supplies or equipment from catalogs or suppliers.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Aligned and balanced new equipment after installation.