Isabeau Redell
Butler
Summary
Experienced professional in the hospitality industry with a strong background in team leadership and OSHA compliance. Skilled in payroll processing and employee training, dedicated to creating a safe and efficient work environment that enhances customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Longhorns Steakhouse
ColdSprings, KY
08.2023 - Current
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of the bar area.
- Engaged customers to enhance service experiences and build rapport.
- Complied with health codes and safety regulations consistently.
- Crafted specialty drinks tailored to customer preferences and current trends.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained up-to-date knowledge of bar and menu options to expertly prepare drinks and provide food recommendations.
Safety Assistant
WINIT America
Burlington, KY
10.2020 - 06.2023
- Assisted in implementing safety protocols across various operational areas.
- Conducted regular safety inspections to identify potential hazards.
- Coordinated safety training sessions for new employees and ongoing staff.
- Reviewed and updated safety documentation to ensure compliance with regulations.
- Collaborated with management to address safety concerns and improve practices.
- Monitored workplace conditions to promote a safe environment for all employees.
- Supported incident reporting processes by documenting and investigating occurrences.
- Developed and implemented safety protocols to ensure compliance with OSHA regulations.
- Ensured compliance with OSHA regulations during hazardous tasks.
Outbound Team Leader
WINIT America
Burlington, KY
10.2020 - 06.2023
- Led outbound team in executing daily shipping operations and logistics planning.
- Coordinated communication between departments to ensure timely order fulfillment.
- Monitored team performance and provided feedback to improve workflows.
- Implemented standard operating procedures for efficient dispatch of products.
- Mentored new employees and provided hands-on training to prepare workers for job tasks and enhance team performance.
HR Assistant
WINIT America
Burlington, KY
10.2020 - 06.2023
- Coordinated onboarding processes for new hires to ensure smooth integration across departments.
- Managed employee records using HR software and maintained data integrity.
- Assisted in organizing training sessions and employee development workshops.
- Supported payroll processing by verifying timecards and attendance records.
- Facilitated effective communication between employees and management to clarify HR policies.
- Developed job descriptions and posted openings on multiple job boards.
- Responded promptly to employee inquiries about benefits and company policies to enhance understanding.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Initialized background checks for potential new hires.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
General Manager
Arbys
Aleaxandria, KY
06.2016 - 09.2020
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed daily operations to drive restaurant performance and customer satisfaction.
- Implemented cost control measures to improve budget adherence.
- Oversaw inventory management to ensure adequate stock levels and minimize waste.
- Trained and mentored staff to improve service quality and foster teamwork.
- Developed employee schedules to optimize labor resources effectively.
- Created schedules and monitored payroll to remain within budget.
- Conducted regular inspections to uphold food safety standards.
- Resolved customer complaints promptly to enhance satisfaction levels.
Education
High School Diploma -
Pendleton County High School
Falmouth, KY05-2014
Skills
- Payroll processing
- Specialty drink crafting
- Point of Sale operation
- Cash management
- Health compliance
- Customer engagement
- OSHA compliance
- Team leadership
- Employee training
- Incident reporting
- Time management
- Quality control
- Employee onboarding
- OSHA regulations
- HR software management
Certification
OSHA 30
Timeline
Bartender
Longhorns Steakhouse
08.2023 - Current
Safety Assistant
WINIT America
10.2020 - 06.2023
Outbound Team Leader
WINIT America
10.2020 - 06.2023
HR Assistant
WINIT America
10.2020 - 06.2023
General Manager
Arbys
06.2016 - 09.2020
High School Diploma -
Pendleton County High School