Isabella Campbell
Frankfort
Summary
I have consistently balanced a demanding academic schedule with steady employment, demonstrating strong time-management, organization, and personal accountability. Along with this, working while completing coursework has strengthened my ability to prioritize effectively, adapt to shifting demands, and maintain high performance across multiple areas of responsibility.
Overview
7
7
years of professional experience
Work History
Administrator
Krol Insurance
06.2023 - Current
- Managed policy documentation and ensured compliance with insurance regulations.
- Coordinated communication between clients and underwriters to facilitate swift & accurate policy issuing.
- Developed training materials for new staff on operational procedures and software systems.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Pool Attendant
Frankfort Parks and Recreation- Juniper Hills
04.2024 - 09.2024
- Supervised daily pool operations, ensuring safety protocols and cleanliness standards were consistently met.
- Provided customer service to all guests, addressing their needs and concerns promptly.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Assisted in training new staff on operational procedures, enhancing team efficiency and service quality.
Restaurant Hostess
Cracker Barrel
07.2021 - 11.2023
- Greeted and seated guests promptly, ensuring smooth guest flow during peak hours.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Assisted in training new host staff on customer service standards and operational procedures.
- Collaborated with kitchen and wait staff to communicate guest needs efficiently.
- Addressed guest inquiries and resolved concerns to enhance satisfaction levels.
Butterfly House Assistant Manager
Wilson's Nurseries
03.2019 - 09.2021
- Assisted in daily plant care, including watering, pruning, and fertilizing to maintain optimal growth.
- Organized inventory management for plants and supplies, ensuring accurate stock levels at all times.
- Provided customer service by addressing inquiries and assisting clients with plant selections or design recommendations.
- Trained new staff on best practices for plant care and customer engagement techniques.
- Maintained cleanliness of nursery displays and work areas, enhancing overall presentation and safety standards.
Education
Bachelor of Science - Psychology
Eastern Kentucky University
Richmond, Kentucky, KY05-2026
High School Diploma -
Western Hills High School
Frankfort, KY06-2022
Skills
- Strong writing and critical thinking
- Ability to apply theory to real-world issues
- Ability to build rapport with diverse clients
- Professional boundaries and ethical awareness
- Understanding of systems-level factors that affect well-being
- Ability to balance academic responsibilities with job obligations
Timeline
Pool Attendant
Frankfort Parks and Recreation- Juniper Hills
04.2024 - 09.2024
Administrator
Krol Insurance
06.2023 - Current
Restaurant Hostess
Cracker Barrel
07.2021 - 11.2023
Butterfly House Assistant Manager
Wilson's Nurseries
03.2019 - 09.2021
Bachelor of Science - Psychology
Eastern Kentucky University
High School Diploma -
Western Hills High School