Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Isabelle Vertrees

Elizabethtown

Summary

Dynamic professional with a proven track record in customer service at Feeders Pet Supply, excelling in conflict resolution and team building. Adept at mentoring junior staff and enhancing operational efficiency through effective problem-solving. Committed to fostering positive environments, ensuring customer satisfaction, and optimizing processes for improved performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Vacation Bible School Teacher

Cecilia Baptist Church
Elizabehtown
06.2022 - 06.2025
  • Assisted in preparing materials necessary for daily activities.
  • Maintained a safe, positive learning environment for all participants.
  • Assisted with learning centers, crafts, memory verse work and Bible reading.

(I volunteer as a teacher during the summer)

Customer Service Associate

Feeders Pet Supply
Elizabethtown
08.2024 - 03.2025
  • Greeted customers and identified their needs.
  • Mentored junior team members and managed employee relationships.
  • Consulted with customers regarding needs and addressed concerns.
  • Responded to customer inquiries via phone, email and chat.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Education

High School Diploma

Elizabethtown High School
620 N Mulberry St.
05-2026

Some College (No Degree) - Associate's in Science

Elizabethtown Community And Technical College
Elizabethtown, KY

Skills

  • Customer service
  • Team building
  • Employee training
  • Data entry
  • Time management
  • Conflict resolution
  • Problem-solving aptitude
  • Professionalism
  • Multitasking Abilities
  • Interpersonal skills
  • Infant care
  • Parent communication
  • Time management abilities

Affiliations

  • I'm involved in color guard and winter guard at my high school. During the winter season, my team competes internationally.

Languages

Spanish
Limited

Accomplishments

  • I've maintained a 4.0 GPA through high school.

Certification

  • I am currently enrolled in a CNA class at ECTC, and am expected to complete the course in April.

References

References available upon request.

Timeline

Customer Service Associate

Feeders Pet Supply
08.2024 - 03.2025

Vacation Bible School Teacher

Cecilia Baptist Church
06.2022 - 06.2025

High School Diploma

Elizabethtown High School

Some College (No Degree) - Associate's in Science

Elizabethtown Community And Technical College
Isabelle Vertrees