Ishonica Knighton
Louisville
Summary
Experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Technician
UofL Hospital
Louisville, KY
07.2025 - Current
- I provide holistic care for adolescents at Our Lady of Peace hospital in innovations pod
- Monitored patient behavior and mental health status to ensure safety and well-being.
- Documented patient progress and incidents accurately to support treatment evaluations.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Registered Behavior Technician (RBT)
Hopebridge
Louisville, KY
01.2023 - 09.2025
- Implemented individualized treatment plans to enhance client behavioral outcomes.
- Monitored and recorded clients' progress using data collection techniques.
- Collaborated with interdisciplinary teams to align therapeutic strategies.
- Mentored junior staff on best practices in Applied Behavior Analysis (ABA).
Cashier/Customer Service
Cash Express, LLC
Louisville, KY
01.2022 - 12.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and balanced registers daily.
- Assisted customers with inquiries, providing exceptional service and support.
- Implemented inventory management practices to minimize stock discrepancies.
Server/Hostess
Black Bear Diner
El Cajon, CA
04.2019 - 05.2022
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu knowledge and service standards.
- Managed customer orders efficiently, enhancing overall dining experience.
- Monitored table turnover rates, optimizing seating arrangements during peak hours.
- Resolved guest complaints effectively, ensuring satisfaction and repeat business.
Education
Nursing - Nursing
Galen College of Nursing-Louisville
Louisville, KY06.2026
Criminal Justice (Associate) - Criminal Justice
Troy University
Albany, GA01.2013
High School Diploma -
Monroe Comprehensive High School
Albany, GA03.2005
Skills
- Sterile processing
- Suicide prevention
- Behavior management
- Patient assessment
- Vitals monitoring
- Clinical judgment
- IV setup
- Specimen collection
- Medication and IV administration
- Wound care
- Blood draw and sample collection
Certification
- RBT - Registered Behavior Technician
- BLS
Additional Information
Authorized to work in the US for any employer
Timeline
Mental Health Technician
UofL Hospital
07.2025 - Current
Registered Behavior Technician (RBT)
Hopebridge
01.2023 - 09.2025
Cashier/Customer Service
Cash Express, LLC
01.2022 - 12.2022
Server/Hostess
Black Bear Diner
04.2019 - 05.2022
Nursing - Nursing
Galen College of Nursing-Louisville
Criminal Justice (Associate) - Criminal Justice
Troy University
High School Diploma -
Monroe Comprehensive High School