Ivy Ray
Morehead
Summary
Proactive and caring worker 4 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
Work History
Childcare Educator
Bangin Blocks Childcare
Morehead, KY
08.2022 - Current
- Developed and implemented age-appropriate educational activities to enhance children's cognitive and social skills.
- Fostered a safe and nurturing environment, ensuring children's emotional well-being and development.
- Collaborated with parents to discuss children's progress, addressing concerns and providing feedback on developmental milestones.
- Monitored and documented individual child progress, adjusting lesson plans based on observations and needs.
- Maintained compliance with childcare regulations, promoting health and safety standards within the facility.
- Trained new staff on operational procedures, fostering a collaborative team environment for quality care delivery.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Provided individualized instruction and support to meet personal needs of each child.
- Prepared children for a seamless transition to the next level of education by focusing on key foundational skills in literacy, numeracy, and social-emotional development.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Host
Reno's Steakhouse
Morehead, KY
01.2022 - 08.2022
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system efficiently to optimize seating capacity.
- Assisted servers by communicating wait times and special requests effectively.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new hosts on customer service protocols and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery during peak hours.
- Handled guest inquiries and complaints professionally, promoting customer satisfaction.
- Implemented process improvements that streamlined front-of-house operations effectively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Front of House Employee
Chik-Fil-A
Rancho Cucamonga, CA
04.2021 - 07.2021
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Assisted team members with food preparation and order assembly, maintaining efficiency during peak hours.
- Maintained cleanliness of front of house areas, adhering to safety and sanitation standards consistently.
- Collaborated with management to streamline order processing, enhancing workflow and reducing wait times.
Education
No Degree - Medical Assisting
Maysville Community And Technical College
Morehead, KY05-2029
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05-2021
Skills
- Patience and empathy
- Time management
- Active listener
- Classroom organization
- Verbal and written communication
- Cleaning and sanitation
- Faculty collaboration
- Documentation
- Strong work ethic
- CPR and first aid
- Problem-solving
- Efficient under pressure
Timeline
Childcare Educator
Bangin Blocks Childcare
08.2022 - Current
Host
Reno's Steakhouse
01.2022 - 08.2022
Front of House Employee
Chik-Fil-A
04.2021 - 07.2021
No Degree - Medical Assisting
Maysville Community And Technical College
High School Diploma -
Rancho Cucamonga High School