Jacalyn Kupczyk
Louisville
Summary
Skilled Line Cook with background in fast-paced, high-volume restaurant environments. Experience includes preparing meals to order, plating and presenting dishes, and maintaining kitchen cleanliness. Strengths encompass knowledge of food safety regulations, culinary techniques, and inventory management. Previous work has demonstrated ability to keep up with rush hours while maintaining quality control and efficiency. Experience being in a leadership role and having to delegate while keeping things fair.
Overview
4
4
years of professional experience
Work History
Line Cook
Putt shack
Louisville
03.2025 - Current
- Performed basic knife skills such as dicing onions or slicing meats.
- Adhered to sanitation policies at all times when handling food products.
- Conducted regular maintenance checks on equipment ensuring proper functioning order.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Stocked and restocked kitchen supplies as needed.
- Ensured that all dishes were prepared according to recipe specifications.
- Maintained accurate records of daily production sheets including waste logs.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Followed proper food handling methods and maintained correct temperature of food products.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Lead Server
First Watch
Louisville
07.2022 - 05.2025
- Controlled costs by minimizing waste and maximizing table turns.
- Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Performed cashier duties such as taking payments from customers and making change accurately.
- Resolved conflicts between employees quickly and fairly.
- Answered phone calls from customers regarding reservations or inquiries about menu items.
- Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
- Conducted daily pre-shift meetings with servers to review specials, updates, or changes in policies or procedures.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Enforced health regulations concerning food handling, storage, sanitation practices.
- Processed guest checks using POS system accurately.
- Managed staff of 6 servers, delegating tasks and ensuring timely completion.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Line Cook Supervisor
Empire square
Watertown
08.2021 - 06.2022
- Managed inventory levels for perishable goods such as vegetables, fruits, dairy products, meats, and seafood.
- Conducted regular meetings with kitchen staff members to discuss new menu items or changes in procedures.
- Inspected supplies, equipment, and work areas to ensure conformance to established standards.
- Maintained records of employee performance evaluations and disciplinary actions taken when necessary.
- Directed, supervised, and trained line cooks in preparation of dishes according to recipes and established standards.
- Developed menu item pricing based on cost of ingredients and labor costs associated with each dish.
- Scheduled shifts for line cooks based on projected business volume and staffing needs.
- Monitored daily operations of kitchen staff to ensure all tasks were completed efficiently and safely.
- Ensured food items were prepared in a timely manner while adhering to quality control standards.
- Resolved customer complaints regarding food quality or service in a professional manner.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Followed proper food handling methods and maintained correct temperature of food products.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Adhered to portion controls and presentation specifications.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Oversaw food preparation, production and presentation according to quality standards.
Education
High School Diploma -
Plainfield South High School
Plainfield, IL05-2019
Associate of Arts - Culinary Arts
Sullivan University
Louisville, KYSkills
- Knife skills
- Food preparation
- Inventory management
- Food safety
- Customer service
- Hygiene practices
- Conflict resolution
- Training staff
- Cleaning and organization
- Food safety standards
- Highly motivated
- Reliable and trustworthy
- Professional attitude
- Punctual and honest
- Kitchen sanitization
References
References available upon request.
Timeline
Line Cook
Putt shack
03.2025 - Current
Lead Server
First Watch
07.2022 - 05.2025
Line Cook Supervisor
Empire square
08.2021 - 06.2022
High School Diploma -
Plainfield South High School
Associate of Arts - Culinary Arts
Sullivan University