Summary
Overview
Work History
Education
Skills
References
Timeline
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JACKIE JOLISA CARTER

Grand Cayman,Cayman Islands

Summary

  • I am an enthusiastic, hardworking and dedicated individual with sixteen years customer service experience in a legal environment, with one year leadership experience of managing 5-11 persons.
  • I am goal oriented and always aspire to do the best in every task assigned.
  • I am an excellent team player/leader, who is very ambitious and I get along well with others at any level.
  • I am able to work well on my own initiative and demonstrate high levels of motivation which is necessary to meet any assigned deadlines.
  • I possess a strong ability to perform effectively even under pressure.

Overview

17
17
years of professional experience

Work History

Assistant Registrar of Lands

Lands & Survey Department
George Town, Grand Cayman
07.2021 - 07.2023
  • Accurately certify and sign 20-30 transactions not requiring the opening of a new register within two days of receipt
  • Maintain and share with colleagues as appropriate personal knowledge of all laws and practice and procedure of Land Registry
  • Conduct at least one training session with Land Registry Officer II
  • Assist with the supervision of Land Registry Officer II
  • Ensure that regular meetings are held and the staff informed as to the activities of the Department and Unit
  • Supports the personal development and training of staff members
  • Assist in establishing targets for all staff in the unit and ensure that it is properly communicated prior to the start of the reporting period
  • Provide Land Registry procedures, advice to Lawyers, Banks, Realtors, and other members of the public to ensure that legal instruments are correctly registered
  • Prepare Document to Implement Business Process Workflow, Conduct UAT and provide feedback to CSD, Staff Sensitization sessions, Increase efficiency of searches by 30% at the end of the year
  • Prepare and submit the monthly report for the section within two weeks after the completion of the month, Create necessary tools, and reports using the spreadsheets and other facilities available
  • Assist with the conversion of remaining forms to digital format, Creation of new forms to facilitate e-Conveyancing
  • Manage the movement of the documents throughout the Unit in accordance with the policy of the department so as to eliminate loss or misplacement and ensure timely processing of all documents lodged for registration
  • Ensure that the registration of all transactions in the Section comply with the Statutes and regulations and policies of the office.

Land Registry Officer II

Lands & Survey Department
George Town, Grand Cayman
02.2008 - 06.2021
  • Assist customers with land registration procedures; Examining of documents and attachments to verify that land registration requirements are met and all documentation are in accordance with the Registered Land Law; Affixing unique chronological instrument numbers on each document; Process all assigned documents within a two day deadline; Inputting of relevant information into an electronic land data base system; Answering incoming calls from Law firm personnel / Individuals and attend to their request; Returning/Requisitioning documents if they are not properly executed or if they require further information for registration; Liaising with customers via email on the status of their land transactions; Train and assist new staff in the Land Registry section; Answer any queries and assist the junior and senior staff with accurate information about registration procedures;

Land Registry Assistant

Lands & Survey Department
Grand Cayman, Cayman Islands
02.2006 - 01.2008
  • Accurately update entries on the Register ensuring that all the necessary data is included to clearly identify the documented dealing; Provides assistance to customers transacting business in the Unit and disseminated information to customers and the general public on the products and services provided by Land Registry; Collect search requests, identify type of search and determine location of documents/file to carry out research for internal and external customers; Receive, sort and files instruments and parcel files; Assist with the cross training and training of new staff members; Monitoring the flow of customers to the customer service section;

Education

Level 3 Certificate - Leadership And Management

Institute of Leadership & Management ILM
12-2022

Bachelors of Law (Hons) - Law

University of Liverpool
Truman Bodden Law School Cayman Islands
07-2021

Associate of Applied Science - Accounting

University College of The Cayman Islands
Grand Cayman, Cayman Islands
11-2020

High School Diploma -

John Gray High School
Grand Cayman, Cayman Islands
06-2005

Skills

Open-minded and proactive
Unquestionable integrity, objectivity and independence

Task and People-oriented and committed to excellence

Works well with others at all levels
Ability to work independently, with minimal supervision
Ability to organize and prioritize projects
Strong Analytical Skills
Dependable team player, able to assume high level of responsibility
Computer literate with skills in Microsoft Professional Products including Word, Excel and PowerPoint
Excellent knowledge of processing legal documents matters
Excellent oral and written communication skills
Leadership skills

References

References available upon request.

Timeline

Assistant Registrar of Lands

Lands & Survey Department
07.2021 - 07.2023

Land Registry Officer II

Lands & Survey Department
02.2008 - 06.2021

Land Registry Assistant

Lands & Survey Department
02.2006 - 01.2008

Level 3 Certificate - Leadership And Management

Institute of Leadership & Management ILM

Bachelors of Law (Hons) - Law

University of Liverpool

Associate of Applied Science - Accounting

University College of The Cayman Islands

High School Diploma -

John Gray High School

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JACKIE JOLISA CARTER