Jacklynn Smith
Shepherdsville
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Fedex
Louisville
05.2026 - Current
- Operated delivery vehicle to transport packages efficiently.
- Loaded and unloaded packages with care and accuracy.
- Followed designated routes to ensure timely deliveries.
- Communicated with dispatch to confirm delivery schedules.
- Adhered to safety protocols while driving and handling packages.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Dispatcher
Instant Aire
winchester
10.2025 - 05.2026
- Coordinated scheduling for delivery and service requests to optimize workflow.
- Communicated with drivers to ensure timely pickups and drop-offs.
- Monitored vehicle locations using GPS tracking systems for real-time updates.
- Responded to customer inquiries and resolved issues efficiently.
- Collaborated with team members to improve dispatch processes and protocols.
- Conducted regular reviews of operational workflows to enhance efficiency and performance.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
Office Administrator
Buchanan Contracting
winchester
06.2022 - 10.2025
- Coordinated office communications and scheduling for multiple project teams.
- Managed incoming calls and directed inquiries to appropriate departments.
- Maintained organized filing system for contracts and project documentation.
- Collaborated with contractors to ensure timely project updates and information flow.
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls professionally and directed callers to the appropriate personnel or department.
- Organized and maintained filing systems, including electronic databases and records.
Education
George Rodgers Clark
winchester , kySkills
- Route navigation
- GPS utilization
- Route optimization
- Delivery tracking
- Package handling
- Shipping and packaging
- Loading and unloading
- Vehicle inspection
- Pre-trip and Post-trip inspections
- Vehicle maintenance
- Basic vehicle repair
- Safety compliance
- Operational efficiency
- Time management
- Workflow optimization
- Problem resolution
- Complex Problem-solving
- Mileage tracking
- Weather adaptability
- Customer service
- Customer communication
- Client relationship management
- Team collaboration
- Attention to detail
- Dependable and reliable
- Positive attitude
- Valid Driver's license
- Safe driving record
- Clean driving record
- Defensive driver training
- Advanced planning
- Lifts up to 100lbs pounds
- Verbal and written communication
- Exceptional written and verbal communication skills
- Time management skills
- Route optimization
- Delivery tracking
Languages
English
Professional
Timeline
Delivery Driver
Fedex
05.2026 - Current
Dispatcher
Instant Aire
10.2025 - 05.2026
Office Administrator
Buchanan Contracting
06.2022 - 10.2025
George Rodgers Clark