JACOB BURCHWELL
Winchester
Summary
Results-driven Inside Sales Representative with expertise in customer relationship management and revenue growth. Skilled in identifying business opportunities, negotiating deals, and closing sales with a focus on customer satisfaction. Proven success in achieving sales targets and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative & Customer service rep
QXO
Lexington
04.2023 - Current
- Managed customer relationships through effective communication and deep product knowledge, enhancing customer satisfaction.
- Resolved customer inquiries promptly, ensuring a positive experience with the company.
- Developed tailored solutions based on client needs and preferences, fostering long-term loyalty.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Coordinated communication between outside sales representatives and accounts to streamline customer service processes.
New and Used Car Salesman
Rod Hatfield Chrysler
Winchester
11.2019 - 04.2023
- Managed sales negotiations and financing options to secure favorable terms for customers.
- Engaged with potential customers to assess car preferences and financial limitations, providing tailored vehicle recommendations.
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers upon arrival to establish rapport and facilitate vehicle discussions.
- Responded to inquiries from potential customers via email and telephone.
Rail Loader
RJ Corman
Georgetown
05.2019 - 10.2019
- Unloaded, picked, staged, and loaded products for shipping, ensuring timely delivery.
- Secured items in truck with strapping over protective padding to prevent damage during transit.
- Collaborated with staff to exceed team goal by sharing and implementing best practices.
Education
High School Diploma -
George Rogers Clark High School
Winchester, KY06-2018
Skills
- Sales Target Achievement
- Sales Negotiation
- Lead Generation
- Lead Follow Up
- Customer Engagement
- Customer Service
- CRM proficiency
- Product Knowledge
- Market Analysis
- Relationship management
- Service improvement
- Communication skills
Timeline
Inside Sales Representative & Customer service rep
QXO
04.2023 - Current
New and Used Car Salesman
Rod Hatfield Chrysler
11.2019 - 04.2023
Rail Loader
RJ Corman
05.2019 - 10.2019
High School Diploma -
George Rogers Clark High School