Jacob Dooley
Greenville
Summary
Hardworking employee enthusiastic about learning a new career inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Lab Technician
Pace Analytical
12.2023 - Current
- Conducted routine laboratory tests to ensure accuracy and reliability of results.
- Operated and maintained laboratory equipment to support efficient workflow.
- Collaborated with team members on project initiatives to enhance lab processes.
- Documented experimental procedures and results in compliance with regulatory standards.
Sales Consultant
Watermark Ford Nissan
10.2019 - 12.2023
- Created detailed sales presentations to communicate product features and market data.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maintained customer relationship after the sale.
Coal Miner
American Consolidated Natural Resources
07.2016 - 10.2019
- Checked machinery for safety, protecting personnel and equipment from harm.
- Maintained equipment in good working order by replacing and repairing components.
- Operated machines safely in fast-paced environments.
- Maintained 4 miles of conveyor track by regularly lubricating and performing safety checks.
- Stayed alert to hand signals, markings and grade stakes while operating machinery to prevent incidents.
- Inspected, weighed and sorted loads for further processing.
- Cleaned off build-up or excess materials blocking pathways and machinery operation.
- Performed repairs, replacements and general maintenance on mining equipment.
Deli Associate
Walmart
02.2016 - 07.2016
- Offered product samples to customers, generating additional sales through taste-testing.
- Greeted customers at counter to fulfill requests and answer questions.
- Created appealing food arrangements for party trays and specialized orders.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Associates In Science - Audio Engineering
Vincennes University
Vincennes, IN05.2015
Skills
- Customer Implementation
- Corrective Actions
- Product and Service Knowledge
- Consultative Selling Techniques
- Lead Generation
- Appointment Booking
- Active Learning
- Time Management
- Effective Listening and Communication
- Inbound and Outbound Calling
- Persuasive Communication
- Effective Scheduling
- Safe Equipment Handling
- Demonstrations
- Product and service knowledge
- Prospect qualification
- Persuasive communication
- Sales and marketing
- Time management
- Customer Relations
- Lab equipment maintenance
- Safety compliance
- Hazardous materials handling
- Chemical handling
Timeline
Lab Technician
Pace Analytical
12.2023 - Current
Sales Consultant
Watermark Ford Nissan
10.2019 - 12.2023
Coal Miner
American Consolidated Natural Resources
07.2016 - 10.2019
Deli Associate
Walmart
02.2016 - 07.2016
Associates In Science - Audio Engineering
Vincennes University