Summary
Overview
Work History
Education
Skills
Timeline
Associate of the Year
Generic

Jacob Glancy

Lexington

Summary

Dynamic professional with a proven track record in enhancing customer experience and streamlining operations. Strong skills in problem-solving and supplier relationship management drive success in inventory coordination and operational efficiency.

Overview

21
21
years of professional experience

Work History

Owner

Jake's Cigar Bar
Nicholasville, KY
04.2010 - Current
  • Developed and implemented operational procedures to enhance customer experience and streamline service delivery.
  • Managed inventory levels, ensuring optimal stock availability while minimizing waste and costs.
  • Cultivated relationships with suppliers to secure quality products and negotiate favorable terms.
  • Trained and mentored staff on product knowledge, sales techniques, and customer service excellence.

Franchisee

Jimmy John's
Nicholasville, KY
01.2010 - Current
  • Oversaw daily operations to ensure efficiency and quality in food preparation.
  • Implemented cost control measures to enhance profitability and reduce waste.
  • Trained and mentored staff on customer service standards and operational procedures.
  • Developed local marketing strategies to increase brand visibility and drive sales growth.

Banquet Chef

The Campbell House
Lexington, KY
11.2006 - 01.2010
  • Designed and executed diverse banquet menus tailored to client specifications and seasonal ingredients.
  • Supervised kitchen staff, ensuring efficient workflow and adherence to safety standards.
  • Collaborated with event planners to align culinary offerings with thematic concepts and guest preferences.
  • Managed inventory control, optimizing stock levels, and minimizing waste through effective ordering practices.
  • Improved kitchen efficiency by streamlining the preparation process for large-scale events.

Cook

The Crowne Plaza Hotel
Lexington, KY
02.2005 - 11.2006
  • Prepared diverse menu items following standard recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen stations to ensure compliance with health regulations.
  • Assisted in inventory management by monitoring stock levels and reporting shortages to management.
  • Collaborated with team members to streamline food preparation processes for improved efficiency.

Education

Associate of Science - Hospitality And Culinary Arts

Sullivan University
Lexington, KY
05-2007

Skills

  • Customer service
  • Time management
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Supplier relationship management
  • Inventory coordination
  • Supply chain management
  • Vendor relationship management

Timeline

Owner

Jake's Cigar Bar
04.2010 - Current

Franchisee

Jimmy John's
01.2010 - Current

Banquet Chef

The Campbell House
11.2006 - 01.2010

Cook

The Crowne Plaza Hotel
02.2005 - 11.2006

Associate of Science - Hospitality And Culinary Arts

Sullivan University

Associate of the Year

Only chef to ever win Associate of the Year at The Crowne Plaze

Jacob Glancy