Jacob Zuerner
Owensboro
Summary
Proven sales professional with a track record of enhancing customer satisfaction and loyalty at Don Moore Automotive Team. Excelled in relationship building and customer engagement, leveraging negotiation and sales process skills to exceed targets. Mastered product knowledge and objection handling, significantly boosting sales outcomes. Demonstrates exceptional customer care and closing techniques, driving repeat business and fostering strong client connections.
Overview
5
5
years of professional experience
Work History
Salesperson
Don Moore Automotive Team
2020.03 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Continuously updated product knowledge through industry research and training sessions, ensuring accurate guidance for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Front End Coordinator
Tj Maxx Dept Store
2019.03 - 2020.03
- Engaged customers by offering to help find needed merchandise.
- Maintained open communication channels with management, reporting on daily progress and potential issues for resolution.
- Developed strong relationships with repeat customers, ensuring their needs were met consistently to encourage loyalty.
- Provided expert service when greeting customers, answering phone calls and handling issues.
Education
High School Diploma -
Owensboro High School
Owensboro, KY05.2013
Skills
- Relationship Building
- Customer Engagement
- Negotiation
- Sales process
- Objection handling
- Product description
- Cold-calling
- Closing Techniques
- Customer Needs Assessment
- Customer care
Timeline
Salesperson
Don Moore Automotive Team
2020.03 - Current
Front End Coordinator
Tj Maxx Dept Store
2019.03 - 2020.03
High School Diploma -
Owensboro High School
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