Jacquelyn Rigdon
Quality Control
Campbellsville
Summary
Experienced quality and operations leader with a strong background in automotive manufacturing, warehouse logistics, and team supervision. Skilled in leading cross-functional teams, enforcing quality standards, and driving continuous improvement in high-volume production settings. Well-versed in root cause analysis, defect tracking, and compliance with ISO standards. Brings a hands-on leadership style, deep understanding of assembly processes, and a strong commitment to safety and performance.
Overview
9
9
years of professional experience
Work History
Quality Control
BlueOval SK
10.2023 - Current
- Operate and maintain lab equipment to test electrical performance, thermal characteristics, weld integrity, and assembly alignment of modules
- Support root cause investigations and corrective actions for defective products or process issues
- Follow strict safety, cleanliness, and contamination control protocols
Qualify Control
TGKY
06.2023 - 10.2023
- Perform in-process and final quality inspections on fuel line pump components to ensure compliance with Toyota production standards and customer specifications
- Identify and document defects such as deformation and dimensional out-of-tolerance conditions
Assembly Team Lead
Murakami Manufacturing USA Inc
01.2021 - 06.2023
- Supervise and coordinate daily operations of the assembly line to ensure production goals, quality standards, and safety protocols are met
- Train, mentor, and guide team members to improve efficiency and maintain a productive work environment
- Enforce company policies, promote workplace safety, and maintain accurate production records
Outbound Problem Solver
Amazon Fulfillment Center SDF1
03.2020 - 01.2021
- Identify, troubleshoot, and resolve outbound process issues to ensure timely and accurate customer order fulfillment
- Collaborate with area managers, packers, and pickers to maintain efficient operations and minimize delays
- Monitor system dashboards to detect workflow disruptions and address misrouted, stuck, or damaged packages across various outbound functions (SLAM, Ship Dock, and Pack)
Shift Manager
McDonald's
12.2016 - 07.2019
- Lead team members during closing shifts to ensure smooth operations, customer satisfaction, and compliance with food safety and cleanliness standards
- Perform end-of-day procedures, including nightly cash handling, inventory checks, daily paperwork, and system shutdowns
- Train team members on closing procedures, safety protocols, and equipment maintenance
Education
High School Diploma -
LaRue County High School
Hodgenville, KY05-2019
Skills
ISO standards
Timeline
Quality Control
BlueOval SK
10.2023 - Current
Qualify Control
TGKY
06.2023 - 10.2023
Assembly Team Lead
Murakami Manufacturing USA Inc
01.2021 - 06.2023
Outbound Problem Solver
Amazon Fulfillment Center SDF1
03.2020 - 01.2021
Shift Manager
McDonald's
12.2016 - 07.2019
High School Diploma -
LaRue County High School
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