Jacqulyn Masters
New Haven
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
23
23
years of professional experience
1996
1996
years of post-secondary education
Work History
Assistant Manager
Dollar General Store
New Haven
06.2025 - Current
- Assisted in managing daily store operations and staff schedules.
- Supported inventory management by organizing stock and conducting audits.
- Trained new team members on store policies and customer service standards.
- Maintained cleanliness and organization of sales floor and backroom areas.
- Handled customer inquiries and resolved issues to enhance shopping experience.
- Monitored cash register operations and ensured accurate cash handling procedures.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Self employed contractor
1099 Connection
New Haven
07.2024 - 05.2025
- Sourcing materials and supplies for various projects.
- Communicated with clients to clarify project requirements and expectations.
- Kept clients informed about progress status updates throughout the entire process.
- Evaluated existing structures for repair or replacement options.
- Lead Carpentry status
Assistant Manager
Freddy's Frozen Custard & Steakburgers
Bardstown
10.2023 - 07.2024
- Assisted in managing daily store operations and staff schedules.
- Supported inventory management by organizing stock and conducting audits.
- Trained new team members on store policies and customer service standards.
- Handled customer inquiries and resolved issues to enhance shopping experience.
- Monitored cash register operations and ensured accurate cash handling procedures.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Lead Carpenter
Hagan construction
Newhope
02.2016 - 10.2022
- Supervised carpentry projects from start to finish, ensuring quality craftsmanship.
- Collaborated with team members to plan and execute construction tasks effectively.
- Trained junior carpenters in safety protocols and best practices on-site.
- Interpreted blueprints and specifications to guide construction activities accurately.
- Conducted regular inspections to maintain compliance with building codes and regulations.
- Executed complex framing tasks such as rafter installation, wall sheathing, roofing systems.
- Performed finish work such as trimming doors, windows, installing countertops, cabinetry.
- Supervised a team of carpenters to ensure timely completion of projects.
- Planned ahead for future needs by assessing available materials and ordering additional supplies as needed.
- Installed building windows, trim and cabinetry alone or with assistants to meet job deadlines.
- Ensured that all building codes and safety regulations were followed throughout each project.
- Coordinated with subcontractors, suppliers, vendors, and clients as necessary.
- Troubleshot problems related to construction techniques or materials used in carpentry projects.
- Shaped materials to exact measurements for job requirements with hand tools and power equipment.
- Met with customers to help design custom builds.
- Positioned and installed floor joists, trusses and rafters.
- Cut and installed tile and hardwood flooring.
- Worked independently on projects and tasks within carpentry team.
- Consistently constructed square and level projects.
- Installed windows, flooring, or trim using hand or power tools.
- Studied blueprints or building plans to prepare layout and materials required.
- Covered subfloors with building paper and lay hardwood or parquet floors by nailing to subfloor or cementing to mastic base.
Carpenter
Self Employed Carpenter
New Haven
02.2003 - 02.2016
- Constructed custom furniture using various wood types and finishes.
- Installed cabinets and countertops in residential properties efficiently.
- Collaborated with clients to design tailored woodworking solutions.
- Managed project timelines to ensure timely completion of carpentry tasks.
- Provided expert advice on material selection and design options to clients.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Repaired or replaced damaged structures or components.
- Fabricated staircases, doors, window frames and other wooden components for buildings.
- Installed cabinets, base cabinets and crown molding.
- Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.
- Positioned and installed floor joists, trusses and rafters.
- Read blueprints, schematics and drawings to determine layout requirements.
- Cut and installed tile and hardwood flooring for residential and commercial buildings.
- Built jigs and fixtures to assist in the production of parts.
- Assisted in the installation of metal framing systems for commercial construction projects.
- Provided consultation services for homeowners regarding custom carpentry designs.
- Anchored and braced forms to complete precise joining.
- Procured and completed required permit approvals prior to starting projects.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Worked independently on projects and tasks.
- Roughed in door and window frames or subflooring in structures undergoing construction or repair.
- Consistently constructed square and level projects.
- Erected scaffolding to assemble above-ground structures.
- Barns
- Remodels
- Decks
- Bathrooms
- Lock and key
Education
General Education Deploma
Bryan, TXSkills
- Inventory management
- Staff training
- Customer service
- Cash handling
- Team collaboration
- Client communication
- Quality assurance
- Problem solving
- Leadership skills
- Attention to detail
- Time management
- Critical thinking
- Consulting
- Contract management
- Coaching and mentoring
- Staff supervision
- Adaptability and flexibility
- Strategic thinking
- Negotiation
- Decision-making
References
References available upon request.
Timeline
Assistant Manager
Dollar General Store
06.2025 - Current
Self employed contractor
1099 Connection
07.2024 - 05.2025
Assistant Manager
Freddy's Frozen Custard & Steakburgers
10.2023 - 07.2024
Lead Carpenter
Hagan construction
02.2016 - 10.2022
Carpenter
Self Employed Carpenter
02.2003 - 02.2016
General Education Deploma