Jada Latham
Bowling Green
Summary
Dynamic and results-driven professional with extensive customer service experience at The UPS Store. Proven ability in problem-solving and time management, enhancing client satisfaction through efficient shipment processing and tailored product recommendations. Recognized for working quickly and efficiently, while maintaining a clean environment, contributing to overall operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
The UPS Store
08.2023 - Current
- Pack and ship a wide variety of customer items, ensuring secure handling and proper labeling for domestic and international delivery
- Processed Amazon returns and third-party drop-offs efficiently, following store and carrier guidelines
- Assisted customers with print jobs, including document formatting, printing, copying, and binding, while maintaining quality and confidentiality
- Sorted and distributed incoming mail and packages for mailbox holders, ensuring timely and accurate placement
- Organized and maintained a clean returns area, logging and categorizing all items until ready for carrier pickup
Tanning Consultant
Sun Tan City
05.2023 - 08.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon
- Educated clients on health and safety of tanning facilities and procedures
- Informed and demonstrated how to use tanning equipment to new clients
- Provided aftercare advice for tanning sessions, improving client outcomes and satisfaction
- Educated clients on importance of using protective eyewear and lotions, enhancing safety practices
Tanning Consultant
Sun Tan City
02.2023 - 05.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon
- Educated clients on health and safety of tanning facilities and procedures
- Informed and demonstrated how to use tanning equipment to new clients
- Provided aftercare advice for tanning sessions, improving client outcomes and satisfaction
- Educated clients on importance of using protective eyewear and lotions, enhancing safety practices
Stocker
Food Giant
06.2021 - 05.2022
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety
- Improved customer satisfaction by promptly locating items and providing product information
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations
- Stocked designated items on shelves, end caps and displays
- Maintained tidy and clean work areas to promote optimal productivity and safety standards
Education
Associate of Science - Medical Laboratory Technician
Southcentral Community And Technical College
Bowling Green12-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Stocking and receiving
- Product sales
- POS system operation
- Product recommendations
- Store opening and closing
- Cleaning techniques
- Shipment processing
Certification
- Certified Phlebotomy Technician
Timeline
Sales Associate
The UPS Store
08.2023 - Current
Tanning Consultant
Sun Tan City
05.2023 - 08.2023
Tanning Consultant
Sun Tan City
02.2023 - 05.2023
Stocker
Food Giant
06.2021 - 05.2022
Associate of Science - Medical Laboratory Technician
Southcentral Community And Technical College
Similar Profiles
Samantha HallSamantha Hall
Assistant Manager at The UPS StoreAssistant Manager at The UPS Store
Ganesh NalajulaGanesh Nalajula
Team Member at The UPS StoreTeam Member at The UPS Store
Zy DowdyZy Dowdy
Assistant Manager at The UPS StoreAssistant Manager at The UPS Store
Shay YazdaniShay Yazdani
Store Manager at The UPS StoreStore Manager at The UPS Store
BRENDON GORDONBRENDON GORDON
Line Assembler at WhirlpoolLine Assembler at Whirlpool