Jada Latham
Bowling Green
Summary
Dynamic and results-driven professional with extensive customer service experience at Paddock Golf. Proven ability in problem-solving and time management, enhancing client satisfaction through effective communication and tailored service. Skilled in POS system operation and cash handling, consistently achieving operational excellence and fostering a welcoming environment. Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Paddock Golf
Bowling Green
08.2025 - Current
- Greeted and assisted members and guests in a friendly manner.
- Managed phone calls, scheduling tee times and reservations efficiently.
- Handled member inquiries regarding services, events, and facilities.
- Educate customers on how to operate golf simulators.
Sales Associate
THE UPS STORE
Bowling Green
08.2023 - 08.2025
- Pack and ship a wide variety of customer items, ensuring secure handling and proper labeling for domestic and international delivery
- Processed Amazon returns and third-party drop-offs efficiently, following store and carrier guidelines
- Assisted customers with print jobs, including document formatting, printing, copying, and binding, while maintaining quality and confidentiality
- Sorted and distributed incoming mail and packages for mailbox holders, ensuring timely and accurate placement
- Organized and maintained a clean returns area, logging and categorizing all items until ready for carrier pickup
Tanning Consultant
SUN TAN CITY
Hopkinsville
05.2023 - 08.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon
- Educated clients on health and safety of tanning facilities and procedures
- Informed and demonstrated how to use tanning equipment to new clients
- Provided aftercare advice for tanning sessions, improving client outcomes and satisfaction
- Educated clients on importance of using protective eyewear and lotions, enhancing safety practices
Tanning Consultant
SUN TAN CITY
Bowling Green
02.2023 - 05.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon
- Educated clients on health and safety of tanning facilities and procedures
- Informed and demonstrated how to use tanning equipment to new clients
- Provided aftercare advice for tanning sessions, improving client outcomes and satisfaction
- Educated clients on importance of using protective eyewear and lotions, enhancing safety practices
Stocker
FOOD GIANT
Elkton
06.2021 - 05.2022
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety
- Improved customer satisfaction by promptly locating items and providing product information
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations
- Stocked designated items on shelves, end caps and displays
- Maintained tidy and clean work areas to promote optimal productivity and safety standards
Education
ASSOCIATE OF SCIENCE -
Southcentral Community And Technical College
Bowling Green05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Stocking and receiving
- Product sales
- POS system operation
- Product recommendations
- Store opening and closing
- Cleaning techniques
- Shipment processing
Certification
- Certified Phlebotomy Technician
- Sterling Identity Certified Fingerprint Technician
Timeline
Front Desk Receptionist
Paddock Golf
08.2025 - Current
Sales Associate
THE UPS STORE
08.2023 - 08.2025
Tanning Consultant
SUN TAN CITY
05.2023 - 08.2023
Tanning Consultant
SUN TAN CITY
02.2023 - 05.2023
Stocker
FOOD GIANT
06.2021 - 05.2022
ASSOCIATE OF SCIENCE -
Southcentral Community And Technical College