Jada Swann
Newcomb Oil
Shepherdsville
1
year of professional experience
Reliable food service professional with strong skills in food preparation, scheduling, and customer service. Committed to enhancing workflow efficiency and improving customer satisfaction.
Work History
Assistant Food Service Manager
1 Year 4 Months- Assisted in managing daily food service operations, ensuring compliance with safety and sanitation standards.
- Supported inventory management processes, tracking stock levels and assisting with ordering supplies.
- Collaborated with kitchen staff to maintain high-quality food preparation and presentation standards.
- Trained new team members on operational procedures and customer service best practices.
- Coordinated scheduling for staff shifts to optimize service efficiency during peak hours.
- Implemented process improvements that enhanced workflow efficiency within the food service area.
- Monitored customer feedback to identify areas for improvement in service delivery and menu offerings.
- Assisted Food Service Manager with planning and preparation of breakfast, lunch and dinner for over 100+ guests.
- Trained new hires on company policies, procedures, and best practices for exceptional service delivery.
- Practiced safe work habits and encouraged staff to do the same.
- Fostered a positive work environment by addressing employee concerns effectively while promoting team collaboration.
- Coordinated employee work schedules to provide coverage for special events.
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
Education
High School Diploma
Skills
Food preparation
Sanitation standards
Food presentation
Inventory management
Ordering supplies
Scheduling staff
Quality control
Customer service
Dependable and accountable
Multitasking
Reliable and responsible
Timeline
Assistant Food Service Manager
Newcomb Oil
04.2025 - CurrentRead More
Bullitt Central High School
High School Diploma
Read More