Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jade Nichols

Franklin

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
2023
2023
years of post-secondary education

Work History

Sales associate

Lowes Home Improvment
Franklin
09.2025 - 12.2025
  • Assisted customers in selecting products for home improvement projects.
  • Maintained product displays to ensure a tidy and organized shopping environment.
  • Provided product information to customers to enhance their purchasing decisions.
  • Conducted inventory checks to monitor stock levels regularly.
  • Upsold additional items based on customer interests and needs.

Customer Service Cashier

Lowes Home Improvment
Franklin
11.2024 - 06.2025
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and provided recommendations.
  • Maintained cleanliness and organization of checkout area and displays.
  • Handled returns and exchanges while ensuring customer satisfaction.
  • Trained new cashiers on operational procedures and customer service standards.
  • Resolved customer complaints in a professional manner.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Sales specialist

Lowes Home Improvment
Franklin
04.2023 - 11.2024
  • Assisted customers in selecting home appliances .
  • Educated customers about product features and benefits during consultations.
  • Collaborated with team members to maintain organized product displays.
  • Participated in team meetings to review progress against objectives set by management.
  • Generated leads per week and pursued appointment opportunities to convert prospects into new customers.

Certified Nursing Assistant

Medical center
Bowling Green
04.2022 - 02.2024
  • Assisted nursing staff with daily patient care and hygiene tasks.
  • Monitored vital signs and reported changes to healthcare team.
  • Documented patient information in electronic health record systems.
  • Educated patients on personal care routines and health practices.
  • Supported mobility and transportation of patients within the medical center.
  • Provided emotional support and companionship to patients during recovery periods.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.

Education

Bachelor of Science - Nursing

Western Kentucky University
Bowling Green, KY
08.2020 - 05.2023

Bowling Green High School
Bowling Green, Kentucky

Skills

  • Customer service
  • Time management
  • Sales training
  • Sales strategies
  • Hospitality and accommodation

Languages

Spanish
Limited

Timeline

Sales associate

Lowes Home Improvment
09.2025 - 12.2025

Customer Service Cashier

Lowes Home Improvment
11.2024 - 06.2025

Sales specialist

Lowes Home Improvment
04.2023 - 11.2024

Certified Nursing Assistant

Medical center
04.2022 - 02.2024

Bachelor of Science - Nursing

Western Kentucky University
08.2020 - 05.2023

Bowling Green High School
Jade Nichols