Dedicated Cornbread Demolder with exceptional customer service and marketing capabilities. Seeking to advance within the organization to utilize skills in a higher capacity. Demonstrated success in improving customer engagement and implementing successful marketing strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Self Employed Online Shop
01.2016 - 12.2023
Shift Lead
City BBQ
01.2023 - 11.2023
Service Manager
Chipotle
04.2015 - 08.2017
Assistant Manager
Sally Beauty
01.2013 - 05.2015
Education
Training program - Dental Assisting & Technician
Medcertify
Louisville, KY
12.2024
Skills
Review work procedures and operational problems to determine ways to improve service, performance, or safety
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
Keep records required by government agencies regarding sanitation or subsidies
Greet customers and ascertain each customer's wants or needs
Establish standards for personnel performance and customer service
Describe and demonstrate merchandise and explain use, operation, and care of merchandise to customers
Leading, designing, and creating activities for children such as crafts and coloring sheets Office Administration and Management
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Curating and customizing guest experiences to be unique and memorable
Providing customers with information regarding core principles and processes, including customer needs assessment, meeting quality standards for services, and evaluation of customer and guest satisfaction Customer Service
Communicate with customers regarding orders, comments, and complaints
Designing marketing campaigns and strategies and executing their roll outs
Creating ARG and online based marketing concepts to get people talking
Unique and next generation marketing ideas and concepts
Certification
OSHA 10
Food Handler Certification
CPR Certification
Registered Dental Assistant February 2025 to February 2028
Chat Support Representative/ Store Manager (Part-Time) at JULIEYAH SOUVENIR SHOP (ONLINE SHOP)Chat Support Representative/ Store Manager (Part-Time) at JULIEYAH SOUVENIR SHOP (ONLINE SHOP)