Jadee Alyssa Eccleston

• Provide comprehensive administrative support for 35 residential and commercial strata developments, ensuring accurate and up-to-date records for properties, proprietors, tenants, and development activities.
• Process invoices, owner payments, and financial transactions in QuickBooks, verifying vendor billing and promptly resolving discrepancies.
• Coordinate and oversee vendors and contractors for maintenance, repairs, and pest control services across multiple developments.
• Manage property access systems, including keys, storage units, and related security protocols.
• Act as a primary liaison between residents, property managers, contractors, and executive committees, addressing inquiries and resolving issues efficiently.
• Maintain well-organized digital and physical documentation systems to support streamlined recordkeeping and operational efficiency.
• Issue non-payment notices and manage tenant communications in compliance with lease agreements and regulatory requirements.
• Prepare professional correspondence, reports, and administrative documentation for management and stakeholders.
• Handle incoming calls, emails, and inquiries, providing responsive and professional support to residents and clients.
• Coordinate schedules, meetings, property showings, and client appointments to ensure smooth operations.
• Assist with real estate documentation, including listing agreements, purchase contracts, and closing materials, coordinating with appraisers and financial institutions.
• Support internal operations through reporting, payroll documentation, and onboarding of new administrative staff.

• Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
• Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
• Negotiated favorable contracts with vendors to secure competitive pricing for products while maintaining profitability.
• Led sales team in promoting radio advertising services across diverse client sectors.
• Monitored industry trends to identify opportunities for revenue growth and innovation.
• Collaborated with marketing department on promotional campaigns and events.

• Conducted outbound calls to promote services and close sales.
• Answered customer inquiries and resolved issues efficiently.
• Collected feedback and updated client information in databases.
• Built relationships to retain and grow the customer base.
• Coordinated with field sales and processed orders accurately.

• Streamlined data tracking and reporting through spreadsheets and databases.

• Managed invoices, expenses, and payments via QuickBooks.

• Organized records and maintained efficient filing systems.

• Oversaw banking transactions and deposits.

• Coordinated team schedules and office communications.

• Maintained inventory and ensured smooth office operations.

• Assisted with grooming services for improved pet hygiene and health.
• Maintained detailed records of each animal's care, including feeding schedules, exercise routines, and any special requirements.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Developed strong relationships with clients through interactions during drop-off and pick-up times.
• Monitored animal behavior and reported any health concerns to supervisors.
• Coordinated playtime and exercise schedules for optimal animal well-being.
• Discussing prices of services with clients and processing cash and card payments daily.